Highway repairs and road closures are often an inconvenience, but for truckstop and travel plaza operators, traffic detours or delays can result in a significant decrease in revenue. What’s more, changes to exits or traffic patterns can create long-term disruptions that can leave businesses at a permanent disadvantage.
There are several steps operators can take to make the process easier, said David Fialkov, vice president of government relations and legislative and regulatory counsel for NATSO.
“One thing you should always do is introduce yourself and get to know the local project manager who is going to be overseeing the operation and make sure that you get well acquainted with him or her,” he said. “That individual is the type of person who can make your life better or worse depending on the degree he or she agrees with you.” More