As the editor of Stop Watch, I attended the tour to gather the locations’ best ideas to share with Stop Watch readers. The first day of the tour was spent at two Sapp Bros.’ locations, which I’ll share about. More
The start of a new day can be hectic, but this list will help you keep it simple. You don’t need to check something just for the sake of checking it, but here are five key areas to check each morning. More
There is a need to achieve, belong and contribute, but ensuring employees feel like part of the team takes work. Follow these steps to help engage your staff. More
In an industry known for its hospitality, customer service is key. That starts even before the customer walks in the door. Here are ten areas to examine to ensure your customer is comfortable. More
Clean restrooms are often the top reason a customer chooses to stop at a truckstop, so keeping restrooms tidy is key. There are three types of cleaning—courtesy checks, routine cleaning and deep cleaning. More
If you perform just one simple marketing item on the 200 business working days of the year, at the end of the year you will have done a lot of marketing. More
