Topics: Operations

Federated Insurance Offers Designated Risk Manager Seminar to NATSO Members

NATSO's Chairman's Circle member Federated Insurance is offering a Designated Risk Manager Seminar on September 15-17, 2014 in Owatonna, Minn. Once again, NATSO members are invited to attend the training at no charge. More

Find the True Cost of Parking at Your Truckstop Members Only Join or Login

Truck parking is one of the most important amenities travel plazas and truckstops offer. While truck parking is often free for drivers, it comes at a cost to the nation’s truckstop and travel plaza operators. To better understand the level of investment they’re making and their return on that investment, operators can do some simple math to help them understand the true cost of their parking lots More

Fuel Up on NATSO Benefits: Discounted Payment Card Merchant Processing

Did you know NATSO has partnered with First Data Merchant Services to offer NATSO members a cost effective, competitive solution for processing credit card transactions? More

What Is The One Operational Thing You Check Every Day?

Truckstop operators share the one operational thing they check every day. More

Implement Internal Controls at Your Truckstop to Minimize Risks of Fraud and Theft

Each day businesses throughout the United States fall victim to fraud. The perpetrators range from front-line employees to upper management, and unfortunately, the hard truth is that fraud is on the rise. That means business owners need to be even more diligent when creating a system of checks and balances that will take away the opportunity for employees to steal. More

Federated Insurance Promotes Fire Prevention Week with Resources for Businesses

NATSO Chairman's Circle member Federated Insurance is providing NATSO members with several resources for Fire Prevention Week, running October 6–12, 2013. Every year, business owners experience property losses totaling billions of dollars due to fire. Investigation into the cause of these fires found that, if consistent attention had been paid to a few very specific exposures, most of these losses could have been prevented. Managing an exposure like fire is not a yearly, monthly, or even weekly activity—it is a daily activity. Fires can destroy not only buildings and property, but also people’s livelihoods, sense of security, succession plan, and community at large. More

Truckstop Training: How to Have the Cleanest Restrooms on the Interstate

Clean restrooms are often the top reason a customer chooses to stop at a truckstop, so keeping restrooms tidy is key. There are three types of cleaning—courtesy checks, routine cleaning and deep cleaning. More

Important Information About ADA Requirements For Bathing Rooms

Many truckstop and travel plaza owners have questions about the bathing rooms, also called shower rooms, at their locations. The requirements under the Americans with Disabilities Act (ADA) regarding bathing rooms are not new. They were first required in the 1991 ADA Standards but they have been misinterpreted for the past 20 years. More

Repairs And Roast Beef Sandwich Sales Grow At Dodge City

Petro Dodge City #397 is located in Hanceville, Ala., which is positioned perfectly between Birmingham and Huntsville. With a brand new truck repair shop and renovations in the works, they are also positioned to grow. More

Truckstop Operators Weigh in on Successful Sales Visits

Sales visits are one of the best opportunities for industry suppliers to build relationships and secure sales with truckstop and travel plaza operators. But for a sales visit to be effective, it has to meet the needs of all involved. To help suppliers better understand what operators look for in a sales visit, Highway Business Matters sat down with Seth Miller of Petro Travel Store #353 in Portage, Wis., and David Shoemaker of Shoemaker’s Travel Center in Lincoln, Neb., to get their top tips for quality sales meetings. More

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