Topics: Operations

New Management and New Ideas Flourish at All American Flying J Members Only Join or Login

For more than 50 years the All American Flying J Travel Plaza has been serving truck drivers and locals in Breezewood, Pennsylvania. Recently it has undergone many changes under the direction of new management. “Our primary business is real estate, building and selling, and we were originally contracted to sell it, but we ended up leasing it with the right to purchase,” said Bill Miller, chief operating officer. More

Reduce Theft at Your Truckstop Location [Infographic]

Following the holidays, theft can increase as employees and customers alike start realizing they may have overspent on gifts. This infographic offers several easy, actionable tips that can help operators reduce shrink. More

Making Change Part of Your Truckstop's Culture Members Only Join or Login

The ability to evolve and change can strengthen a business and contribute to long-term success. Within the truckstop and travel plaza industry, shifts in consumer behavior coupled with increasing competition are driving the need for operators to explore and adopt new service offerings in order to stay competitive. More

Thirteen Ways to Improve Your Truckstop's Net Operating Costs Members Only Join or Login

For truckstop and travel plaza operators, net operating costs provide insight into their locations’ profitability, efficiency and success, which explains why operators are constantly looking to improve their net operating costs. More

Focusing on Safety at Your Truckstop Boosts Employee Morale and Cuts Costs Members Only Join or Login

At Sapp Bros. safety starts with its safety mission that is hanging up in every location: Sustain zero accidents by providing a safe environment worked in by safety minded employees. More

Changes at Lancaster Travel Plaza Boost Curb Appeal Members Only Join or Login

At Lancaster Travel Plaza in Lancaster, Pennsylvania, a kids' play area, a water fountain and new landscaping all add to the curb appeal, drawing in four-wheel and professional drivers alike. The changes were all part of a renovation that took place under the location’s new owner, Anil Jivani, who purchased the location in 2012. More

Tap Into Retail Trends To Shape Renovations at Your Truckstop Members Only Join or Login

A remodel or renovation can give a location a face-lift and improve its aesthetics, but to be truly effective, changes should also strive to improve the store layout, offerings and merchandising in ways that reflect the latest sales trends. When done right, remodels can help operators increase sales and attract new customers. More

Truckstop Operators Reduce Water Use To Increase Profits Members Only Join or Login

For truckstops and travel plazas, conserving water can cut costs while also improving the company’s environmental stewardship. Monitoring and managing water is becoming even more important in certain parts of the country that are dealing with drought situations. Three NATSO members shared their methods for reducing water usage. More

10 Tips For Conserving Water at Your Truckstop Members Only Join or Login

Detect And Fix Any Leaks. The easiest and cheapest way to save water and money is to periodically check and fix leaks from pipes, fixtures, appliances and equipment. Install High-Efficiency Plumbing Fixtures And Appliances. High-efficiency toilets, urinals, pre-rinse spray valves, clothes washers, dishwashers and shower heads can save water, and some municipalities offer rebates. More

Fuel, Fun and Root Beer Flavor in Knoxville, Tennessee Members Only Join or Login

With 175 parking spots, five service bays and 300 to 500 drivers coming through the door every day, Knoxville West TA Travel Center in Knoxville, Tennessee, keeps busy. “You know, we have a big piece of property, but my general manager and I make sure we touch each department every day,” said Sam Smith, vice president of operations. More

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