Topics: Operations

What Your Travel Center Needs to Know About Bank Loans

Cash flow is critical to a business’s success, and I always think of cash flow as akin to the blood in your body. If you run out of blood, you’re not going to make it. If you run out of cash, you’re business is not going to make it! Loans are one tool truckstop and travel plaza operators can use to maintain their operating cash flow, cover unexpected expenses or grow the business. More

Five Things to Think About When Considering a Free-Standing Transaction Counter at Your Travel Center

One of the most important decisions truckstop and travel center owners have to make during a remodel or new-build is where to place the transaction counters and whether or not a free-standing transaction counter makes sense. There are several elements operators should consider when weighing their options. More

Minimize the Risk of a Robbery at Your Truckstop

Gather several recommendations to keep in mind as you work to minimize the risk of a robbery and create an appropriate site-specific plan for your operation. More

Truckstop Advice on Post-Coronavirus Cleaning and Sanitation

COVID-19 has created a new focus on cleaning and sanitizing, and customers have increased expectations that likely will continue long after fears of the new novel coronavirus have faded. More

Resources for Violent Customer Situations

This is a stressful time in the U.S. and tensions are running high for many. This can create volatile and possibly violent customers. NATSO wants to help keep its members and their customers safe, and worked with Federated Insurance, a NATSO Chairman’s Circle Member, to pull together several safety resources. More

COVID-19 Relief Legislation: What Do Truckstops and Travel Centers Need to Know [Podcast]

On April 30, we sat down with David Fialkov, NATSO’s Vice President, Government Relations, Legislative and Regulatory Counsel to walk through the small business relief available at the federal level right now. More

Truckstop and Travel Center Design Trends with Paragon Solutions [Podcast]

In pre-coronavirus pandemic times, The Truck Stops Here podcast sat down with Michael Lawshe to talk about design trends in the truckstop and travel center industry. More

NATSO Supplier Partners Offer COVID-19 Resources

Several NATSO allied members have reached out to us to share their COVID-19 resources. More

NATSO, ATA Urge Local Governments to Ensure Commercial Drivers, Emergency Relief Supplies Aren't Delayed

How to Add Plexiglass to Your Transaction Counters

In response to the COVID-19 pandemic, Shoemaker's Travel Center in Lincoln Nebraska added plexiglass shields to its transaction counters. After Raina Shoemaker, general operations manager for Shoemaker's Travel Center, shared a picture in NATSO’s LinkedIn Group, I reached out to gather more information for NATSO’s COVID-19 webpage. More

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