Topics: Leadership & Strategy

Operators Use Technology to Grow Loyalty, Attract Customers

Sarah Prorok, director of marketing program management at Thorntons, along with Herb Hargraves, vice president at Clark Oil, and Mike Lawshe, president of Paragon Solutions, participated in a panel discussion on the customer experience during NATSO Connect. More

Operators Can Attract Customers With the Overall Shopping Experience

How Truckstops and Travel Centers Can Remain Relevant Within a Rapidly Changing Retail Environment [Podcast]

In this episode, retail industry expert and NATSO Connect speaker Patrik Jacob of Koru-Development digs into how those within the truckstop and travel center industry can benefit from the fundamental changes taking place in retail. More

NATSO Foundation Recognized for Commitment to Human Trafficking

Combat Human Trafficking in 2020

January marks National Human Trafficking Awareness month. It serves as a reminder to all businesses and individuals to not only mobilize in the fight against human trafficking but to effect change all year long. More

Broadway Flying J Helps Bring Christmas Joy to Local Children

The holiday season is full of giving, and Broadway Flying J Travel Plaza location in Spokane, Washington, wanted to make sure a local charity was able to provide for children in need. More

Harness the Excitement of a New Year at Your Truckstop

As an industry, we’re able to keep that enthusiasm going as we come together to share ideas and inspiration at NATSO Connect More

Blaze a Trail with NATSO’s Programs at NATSO Connect

This year at NATSO Connect we are again turning the traditional NATSO booth on its head and turning it into a three spot NATSO Campground! More

NATSO Connect Learning Labs Offer Transformative Ideas for Travel Center Business Growth

NATSO Connect Keynote Speaker to Discuss How to Remain Relevant Within a Rapidly Changing Retail Environment

The retail industry has experienced significant change over the past decade, and the pace of change continues to increase. To remain relevant, truckstops and travel centers must create an engaging experience. During NATSO Connect 2020, retail industry expert Patrik Jacob of Koru-Development will dig into how those within the truckstop and travel center industry can benefit from the fundamental transformations taking place in retail. The Opening Keynote tables are sponsored by Bridgestone Commercial Solutions. More

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