Topics: Human Resources

Truckstop Operators Get Creative To Find, Hire And Keep Top Employees

To find and keep top talent, operators are constantly looking for potential employees and are thinking out of the box during the interview to gain deeper insight into applicants. Once hired, training and engaging employees helps keep them onboard, benefitting both the business and the customers it serves. “Great organizations capitalize on their people,” said human resource expert Michelle Fenton who spoke during The NATSO Show 2013 in Savannah, Ga. “The only thing that makes me stop with you instead of your competitor 20 miles down the road is the people who are inside of your business. People are going to stop because of the people they’re interacting with, not just the product you’re selling.” More

Attend Federated Insurance's Risk Manager Seminar and Get a Competitive Advantage

In collaboration with NATSO, Chairmans' Circle member Federated Insurance is offering NATSO members access to their upcoming Risk Manager Seminar to be held September 9 - 11 in Owatonna, Wis. More

Health-Law Employer Mandate Delayed Until 2015

Late yesterday, the Obama Administration announced a one-year delay of the employer mandate portion of the Affordable Care Act (ACA). Employers with more than 50 full-time employees will not be required to provide insurance coverage for their workers until 2015. More

Federated Healthcare Webinar Available to NATSO Members

NATSO Chairman's Circle member Federated Insurance recently hosted a webinar for more than 600 business owners regarding the Patient Protection and Affordable Care Act (PPACA). Facilitated by Federated’s in-house PPACA professional, webinar participants were provided with information on the implementation of the healthcare legislation and what it could mean for the future of their own health insurance program. More

Final Rule Published on Employment Wellness Programs

Final rules on employee wellness programs allow employers to increase incentives and penalties to encourage workers to participate in employee wellness programs such as smoking cessation and gym memberships. The final rules implement provisions of the Affordable Care Act and include clarification on the reasonable design of health wellness programs and the reasonable alternatives they must offer to avoid prohibited discrimination. More

Kent's Korner: Big Company Best Practices, Small Company Charm in S.C.

South Carolina-based Garvin Oil has the best practices of a large company and the speed, flexibility and southern hospitality of a small company. More

NATSO Training Manual Now Available

NATSO now offers a Truckstop and Travel Plaza Training Manual. The manual, which is available at a discounted rate to NATSO members, is designed to help operators create their own store- and company-specific operations training manual. More

Timeline Helps Small Businesses Plan for Health Insurance Changes

When the President signed the healthcare bill into law, the clock started to tick on a variety of changes. Whether it is new taxes or new mandated requirements on the insurance purchased in the small group and individual insurance markets, this timeline developed by the National Federation of Independent Businesses provides a quick glance at ch More

Bill Moon Scholarship Awards Raised to $5,000

The NATSO Foundation Bill Moon Scholarships have been increased to $5,000. Five $5,000 scholarships now will be awarded this year. More

Calming Complainers

Addressing complaints can show people that you’re human and give them a solution to their problems, but to make the most of the situation, it can help to know the type of complainer. More

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