Topics: Human Resources

8 Tips to Foster New-Hire Success for Truckstops [Infographic]

Employees are at the heart of every trickstop and travel plaza operation, but finding and keeping quality staff can be a time-consuming and challenging process. Maximize the human resources you need to run your travel plazas successfully with these tips. More

House Committee Approves Data Breach Legislation

The House Financial Services Committee on Sept. 13 favorably reported legislation that would preempt the patchwork of state data breach notification requirements and establish a single national standard. More

Our Truckstop Employees Are Our First Customers

All across the country, unemployment levels are hitting record lows. In some communities, unemployment rates are as low as 2.5%, and while that is good news for the economy, it can make it harder and harder for business owners to find the top-quality employees they need. We are all aware of the massive driver shortage, but fleets aren’t the only ones facing a lack of workers. Many truckstops and travel plazas are as well. The help situation is critical in all of our locations. We have to attract and retain top talent in order to keep our customer-service levels high. More

Expand Your Truckstop's Labor Pool with Non-Traditional Hires Members Only Join or Login

Finding and retaining employees is often a top concern of truckstop and travel plaza operators, and it can become even more challenging when unemployment levels drop. More

Five Students Honored with Bill and Carolyn Moon Scholarship Awards

The legacy of the Bill Moon Scholarship continued in 2017 when The NATSO Foundation presented five students with ties to the truckstop and travel plaza industry $5,000 each to put towards their studies. The Bill Moon Scholarship Program has been changing lives for more than 20 years, awarding more than $300,000 in scholarships to date. More

Eleven Modern Employee Recruitment Techniques for Your Truckstop Members Only Join or Login

In a customer-service focused industry, the right employees are the key to success, and many truckstop and travel plaza operators are on a constant quest to find the right talent and engage employees. More

We Need to Talk: Ten Tips for Having Difficult Conversations with Truckstop Employees Members Only Join or Login

Whether it’s a performance issue, a personality conflict or a dissatisfied employee, truckstop owners and operators said addressing the issue head-on, being empathetic and documenting the discussion can make it easier to navigate a challenging conversation. More

Bill Moon Scholarship Continued Changing Lives

For Kelly Bolton, a cashier at Muralt’s Travel Plaza, her connection with the location started when she was buying a meal. More

Find Qualified Job Candidates for Your Truckstop in Military Veterans Members Only Join or Login

Truckstop and travel plaza operators looking for hard-working, motivated employees may want to consider turning to the nation’s veterans. Veterans not only know the meaning of hard work, but also understand the value of teamwork. More

8 Ways To Keep Truckstop Managers Happy Members Only Join or Login

Profit center managers serve as the backbone of a truckstop or travel plaza, and keeping them engaged can increase their loyalty, boost productivity and contribute to the organization's overall success. More

Showing
per page, 70 total