10 Ideas for Hiring at Your Truckstop

Finding and hiring quality staff is especially tough right now. To help truckstops succeed, NATSO has many hiring resources in our archives.
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10 Ideas for Hiring at Your Truckstop
 

Finding and hiring quality staff is especially tough right now for truckstop and travel plaza operators, and one NATSO member recently reached out for ideas on hiring.

As NATSO’s vice president, publishing and digital content, I pulled together ten thought-provoking resources from our archives. These ideas may help everyone.

 
1
FROM STAFFING TO DIESEL PUMPS: IDEAS TO GROW YOUR TRAVEL CENTER BUSINESS [PODCAST]
In this episode on The Truck Stops Here podcast, we answered some of the frequently asked questions NATSO receives. On the topic of staffing, the podcast explores truckstop and travel center pay, the difference between staffing at a convenience store versus a travel center and how to staff for speed. The episode also covers tools to retain employees that are unique to travel centers.
PODCAST GO >>

2
EXPAND YOUR TRUCKSTOP'S LABOR POOL WITH NON-TRADITIONAL HIRES
To help meet their hiring needs, operators may want to consider unconventional hiring methods, such as jail-to-work programs, and offering ultra-flexible schedules.
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3
WHAT NATSO'S MEMBERSHIP TEAM IS HEARING FROM TRUCKSTOPS
NATSO's Darren Schulte, vice president, membership, and Amy Toner, vice president, publishing and digital content, sat down to talk about what Schulte is hearing from members and their customers. The video includes advice Schulte frequently gives on staffing.
VIDEO GO >>

4
BENEFITS PACKAGES HELP TRUCKSTOPS AND TRAVEL CENTERS ATTRACT AND KEEP EMPLOYEES
A comprehensive benefits package can show current and potential employees that the businesses they work for care about them, their health and their future. The right offerings can also help attract and retain talent. However, benefits come at a cost, and employers have to weigh their offerings against the overall expense carefully.
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5
TRUCKSTOP OPERATORS GET CREATIVE TO FIND, HIRE AND KEEP TOP EMPLOYEES
To find and keep top talent, operators are constantly looking for potential employees and are thinking out of the box during the interview to gain deeper insight into applicants. Once hired, training and engaging employees helps keep them onboard, benefitting both the business and the customers it serves.
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6
TEN TIPS FOR LOCATING HOURLY WORKERS
“I often suggest people look for workers in places they don’t normally look," said Darren Schulte, vice president of membership for NATSO. One industry that truckstop and travel plaza operators can tap into is home health care. “They have very loyal employees that are used to taking care of people. What do we want in a cashier? Someone who is friendly and wants to help,” Schulte said.
BLOG GO >>

7
ELEVEN MODERN EMPLOYEE RECRUITMENT TECHNIQUES FOR YOUR TRUCKSTOP
In a customer-service focused industry, the right employees are the key to success, and many truckstop and travel plaza operators are on a constant quest to find the right talent and engage employees.
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8
4 BEST PRACTICES FOR LONG-TERM TRUCKSTOP HIRING SUCCESS
A location’s team players are the first and last line of contact for customers in a truckstop and travel plaza, so hiring and training the right team players can significantly affect the profitability of the business. With proper orientation and training, operators can ensure from the very beginning that their team players will succeed.
BLOG GO >>

9
TRUCKSTOP AND TRAVEL PLAZA NEW HIRE ORIENTATION AND TRAINING GUIDEBOOK
The Truckstop and Travel Plaza New Hire Orientation and Training Guidebook is designed to help operators maximize the human resources they need to run their travel plazas successfully.
DOWNLOADABLE SOLUTION GO >>

10
 
HOW AND WHY COFFEE CUP FUEL STOPS IS INVESTING IN MILLENNIALS AT THEIR TRUCKSTOPS
In a customer-service focused industry, the right employees are the key to success, and many truckstop and travel plaza operators are on a constant quest to find the right talent and engage employees.
STOP WATCH MAGAZINE GO >>

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