Topics: Great Ideas

Three Examples of How to Offer The Personal Touch at Your Truckstop

I shared with the reporter the story of doing a quick survey at a NATSO member location to help the owner determine why truck drivers were stopping at his location. In this instance, the member thought the main reason drivers were stopping at his location was the price of their fuel. However, the reason was the friendliness of their staff. I think a lot of our independent members who are putting a priority on providing the personal touch would get the same survey results. Here are a few ideas on providing the personal touch at your truckstop. More

10 Things To Make Your Truckstop Customer Comfortable

In an industry known for its hospitality, customer service is key. That starts even before the customer walks in the door. Here are ten areas to examine to ensure your customer is comfortable. More

12 Daily Tasks To Control Your Truckstop's Shrink

Shrink is a part of doing business, so business owners have to take steps daily to control it. Here are twelve daily actions you can take to help minimize losses. More

Great Ideas in Action at Petro Fargo Truckstop

This brand translates into not just a better shopping experience, but also a strong employee base that is proud of its high quality employer. More

Great Ideas In Food Service From Independent Truckstop Operators

I’ve written about it many times, but it bears repeating, “Food service is becoming a more and more important component of the overall sales at truckstops and travel plazas.” Today’s customers are demanding greater quality and convenience in the food they purchase and smart operators are capitalizing on this demand. Here are just a few of the great ideas in food service I’ve seen recently. More

Great Ideas In Food Service From Independent Truckstop Operators

I’ve written about it many times, but it bears repeating, “Food service is becoming a more and more important component of the overall sales at truckstops and travel plazas.” Today’s customers are demanding greater quality and convenience in the food they purchase and smart operators are capitalizing on this demand. Here are just a few of the great ideas in food service I’ve seen recently. More

Great Ideas from Chris Sanders, London Auto Truck Center

Do not be afraid to try new things. In with the new, out with the old. More

Execution of The Fundamentals Will Make Your Truckstop Excel

Execution when committed to forces you to look at what you can really do. It forces you to be more realistic and focus on those things that really make a difference. More

Increased Engagement With Direct Managers

An employee’s relationship with his or her direct manager is the most critical factor in employee engagement. Effective managers who can coach employees and maintain day-to-day relationships will have a more productive workforce. More

16 Ideas On How To Deal With Unproductive Inventory At Your Truckstop

Here are 16 actionable ways to limit the negative impact of your unproductive inventory. More

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