Topics: Great Ideas

Successful Coaching Improves Employee Development and Performance

Coaching is part of the corrective action process, which I’ve written about in the past. However if done correctly, coaching can lead to many less negative corrective action situations. Successful coaching should improve an employee’s: Development; and Performance. Both of these purposes should be done so that the team member, the manger/leader and the company benefit from the time and effort involved in the process. More

In May on NATSO's Blog

A round-up of May blog posts... More

Why and How Truckstops Should Survey Vendors

If you do not understand what the vendor needs, which is often not as simple as selling you more stuff, and the vendor does not understand what you need, both organizations will never reach full selling capability. Daily, monthly and annually you will leave opportunities on the table that never will make their way to either organization’s P & L and the opportunity to realize increased profitability will never materialize. Vendor surveys as well as face-to-face meetings with your vendor partners to ascertain needs are invaluable. More

Why and How Truckstops Should Survey Vendors

If you do not understand what the vendor needs, which is often not as simple as selling you more stuff, and the vendor does not understand what you need, both organizations will never reach full selling capability. Daily, monthly and annually you will leave opportunities on the table that never will make their way to either organization’s P & L and the opportunity to realize increased profitability will never materialize. Vendor surveys as well as face-to-face meetings with your vendor partners to ascertain needs are invaluable. More

Product Selection is Key to Taking Advantage of Industry Trends

Are your retail sales over last year up because you are selling more merchandise to more customers, or have price increases impacted your performance to the point where fewer customers are paying more? More

Product Selection is Key to Taking Advantage of Industry Trends

Are your retail sales over last year up because you are selling more merchandise to more customers, or have price increases impacted your performance to the point where fewer customers are paying more? More

Broadway Flying J Celebrates 50 Years of Extra Mile Service

In 1963 Don and Bernice Alsaker took a chance and opened a fueling station on the newly constructed Interstate 90. Today, Broadway Flying J has grown from the original location on I-90 to seven travel plazas in Washington, Montana and Nevada. For the past 50 years, Broadway has served highway travelers, local residents and professional drivers and has always gone the extra mile. More

Ten Tips for Scheduling Staff at a Truckstop

Learn some helpful hints for scheduling at a truckstop and travel center. More

In April on NATSO's Blog

This month we featured some great posts on NATSO's blog. More

Be the First Off the Diving Board Using Experts and Resources

As business owners, we’re used to change. Sometimes we change because we have a great idea. Other times we transform because our customers’ needs change. Or sometimes competition forces us to change. No matter why we seek out new ways to do things, we know staying nimble is critical in allowing us to embrace changes that are imperative for our success. More

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