NATSO Has the Staff to Help You Navigate and Win the Truckstop Business


NATSO now has an even deeper bench of experienced staff who have a proven record of boosting the bottom line of travel plaza and truckstop operators. These industry leaders have knowledge and expertise in a multitude of areas to assist NATSO members in maximizing their operations and profitability.

As a NATSO member, YOU can look to NATSO for guidance on:

As a NATSO member, your dues bring you:

-- Information and first-rate advice via NATSO’s newsletter, magazine, website and conference;

-- Access via the phone for advice from NATSO’s experienced staff; and

-- The opportunity to request a one-day new member visit from Darren Schulte, NATSO’s vice president of membership.

Contact Kimberly Roberts, NATSO’s director of business and travel plaza member services, at (703) 739-8573 or kroberts@natso.comto make sure you are getting these benefits. 


Your Dues Also Bring You a Deeply Discounted Rate for a Travel Center Profit Toolbox!

A Travel Center Profit Toolbox is a custom assessment of your truckstop that includes recommendations for every aspect of your facility, from actionable ideas to improve revenue to tactical ways to improve your net operating costs. Don Quinn, NATSO Services’ vice president, or Darren Schulte, NATSO’s vice president of membership, spend either one or two days at your location reviewing every aspect of your truckstop business from store layouts and product placement to ideas for growing your sales. After the review is complete, you receive a personalized, highly-detail report of next steps.

NATSO’s Travel Center Profit Toolbox costs:
For NATSO members: $900 per day, plus expenses
For non-members: $1,750 per day, plus expenses

Contact Don Quinn, NATSO Services’ vice president, at (703) 739-8572 or or visit the webpage to get information on a Travel Center Profit Toolbox.


*Your Dues Also Bring You a Member Discount on the Alternative Fuels Council’s RIN Management Service

The Alternative Fuels Council’s RIN Management Service can help those who buy, sell and blend biodiesel, ethanol, renewable diesel and renewable CNG to manage the complex compliance requirements under the Renewable Fuel Standard (RFS).

Contact Jeff Hove, Alternative Fuels Council vice president, at (515) 250-2966 or to request a demo. Visit Alternative Fuels Council's website for more inforamtion

NATSO's Expertise Includes: 

Jeff Hove, Alternative Fuels Council, Vice President
Jeff Hove has designed RIN management systems for blenders since 2007. He also has working knowledge of fuel quality requirements and infrastructure demands. He focuses on each client’s specific needs and finds solutions that best fit their business.

Ginger Laidlaw, Alternative Fuels Council, Compliance Specialist
Ginger Laidlaw has completed and verified more than 2,000 quarterly EPA reports and more than 500 third-party CPA annual attestations (audits) on behalf of renewable fuel blenders. Laidlaw is an expert at EPA registrations and walking operators through compliance situations.

Don Quinn, NATSO Services, Vice President
Don Quinn joined NATSO after serving as president of Sapp Bros. During his 30-plus year career at Sapp Bros., he held almost every job, which gives him deep insight into the multiple profit centers within a truckstop and travel center. He also served on NATSO’s board and served as chairman for three years.

Darren Schulte, NATSO, Vice President, Membership
Darren Schulte joined NATSO with nearly three decades of experience in truckstop and travel plaza operations and merchandising. Schulte has worked for Love’s Travel Stops and Country Stores, HESS Corp. and Petro Stopping Centers, and he has visited hundreds of truckstops. 

Amy Toner's photo

Amy Toner

Toner markets NATSO products, services and meetings. She is the content editor of NATSO's core websites, Stop Watch magazine and Highway Business Matters biweekly articles. In addition, she provides creative services across all departments. Toner joined NATSO in 2006. Prior to joining the association, she served as director of membership services at an association for ambulatory surgery centers. Toner lives in Washington, D.C., with her husband and son. More

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