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Foundation Brings Fun Run to NATSO Connect 2019

October 26, 2018

Foundation Brings Fun Run to NATSO Connect 2019

Pack your running shoes for NATSO Connect 2019! New this year, the NATSO Foundation is bringing a Fun Run to NATSO Connect 2019 as the yeary fundraiser. The NATSO Foundation Fun Run will be Monday, February 11 at 7:00 a.m.

Host a Driver Event Like Shell Rotella SuperRigs

September 1, 2018

Host a Driver Event Like Shell Rotella SuperRigs

White’s Travel Plaza hosted the 36th annual Shell Rotella SuperRigs event in June. White’s, which is owned by NATSO member Bobby Berkstresser and located on I-81 in Raphine, Virginia, is always a popular location, and when you add a spectacular event like the Shell Big Rigs, it becomes even more of a draw.

Bowlin Travel Centers Has Been Offering All the THINGS for More Than 100 Years

September 1, 2018

Bowlin Travel Centers Has Been Offering All the THINGS for More Than 100 Years

Bowlin Travel Centers, headquartered in Albuquerque, New Mexico, has been serving the traveling public in the Southwest for more than 100 years. Today the travel center company is led by President and CEO Michael Bowlin and has grown considerably since it started as a single-store operation in New Mexico.

Truckstop Amenities: What to Add and What to Reconsider [Infographic]

September 1, 2018

Truckstop Amenities: What to Add and What to Reconsider [Infographic]

Truckstop amenities are changing.

Seven States Eye Tolls

September 1, 2018

Seven States Eye Tolls

We all know that America’s infrastructure needs improvement. As time passes, it becomes more and more urgent for our elected officials to decide how best to finance the repairs and maintenance of the nation’s roads and bridges. Unfortunately, far too many continue to consider placing tolls on existing interstates. Tolling is a failed policy. New tolls waste revenue, double tax drivers, create traffic diversion and severely hurt local economies. Our nation simply cannot afford for tolling to become synonymous with transportation financing.

Minimize Risk with the Alternative Fuel Council's Biodiesel Fuel Quality Plan

September 1, 2018

Minimize Risk with the Alternative Fuel Council's Biodiesel Fuel Quality Plan

Earlier this year, NATSO launched the Alternative Fuels Council to help operators understand alternative fuels markets, including available government incentives, to effectively incorporate alternative fuels into their supply offerings.

Boost Truckstop Sales with Today's Hot Categories

September 1, 2018

Boost Truckstop Sales with Today's Hot Categories

Although there is no magic bullet for winning customers and increasing each transaction, truckstop and travel plaza operators said they are seeing tremendous success in certain categories, but what is hot today isn’t always what has sold in the past.

From a Cash Register to Capitol Hill: Robin Puthusseril Helps Advance the Industry

September 1, 2018

From a Cash Register to Capitol Hill: Robin Puthusseril Helps Advance the Industry

When Robin Puthusseril, vice president and co-owner of The Greater Chicago I-55 Truck Plaza, was just six years old, she stood on a milk crate to run the cash registers in her family’s grocery business. Today, she is using her expertise to help guide the family’s travel plaza, and she is sharing her insight to help the entire industry. Puthusseril recently testified before Congress on behalf of NATSO and truckstop and travel plaza operators nationwide during a House Committee hearing titled Advanced Biofuels Under the Renewable Fuel Standard.

Our Truckstop Employees Are Our First Customers

September 1, 2018

Our Truckstop Employees Are Our First Customers

All across the country, unemployment levels are hitting record lows. In some communities, unemployment rates are as low as 2.5%, and while that is good news for the economy, it can make it harder and harder for business owners to find the top-quality employees they need. We are all aware of the massive driver shortage, but fleets aren’t the only ones facing a lack of workers. Many truckstops and travel plazas are as well. The help situation is critical in all of our locations. We have to attract and retain top talent in order to keep our customer-service levels high.

Quicklee's Travel Center is Off to a Great Start

July 1, 2018

Quicklee's Travel Center is Off to a Great Start

Quicklee’s Travel Center in Avon, New York, was founded by Peter Bruckel, Quicklee’s president and managing member. Bruckel started in the petroleum industry in 1995 when he opened a gas station on land adjacent to his industrial bridge painting company.

Pride Stores Excels at Social Media

July 1, 2018

Pride Stores Excels at Social Media

Pride Stores LLC, headquartered in Springfield, Massachusetts, put an extra emphasis on its online presence by hiring a social media manager. After almost two years, Chris Szarek has grown the company’s digital profile by strategically using Google business tools, Facebook and more.

Get Consumers to Travel Through Your Whole Truckstop Store

July 1, 2018

Get Consumers to Travel Through Your Whole Truckstop Store

During the Good to Great Session at NATSO Connect, the other panelists and I shared our thoughts on what drives traffic through a location. What was interesting was that we all had slightly different ideas. That shows how important it is for operators to really understand who their current customers are and, if they are looking to attract different ones, find the solution that is best for that specific location.

A Renewable Fuels Standard Deep Dive from the Alternative Fuels Council

July 1, 2018

A Renewable Fuels Standard Deep Dive from the Alternative Fuels Council

The Renewable Fuels Standard (RFS), which has been in place since 2005, can be a complex issue to untangle and understand.

Politics and Pie During NATSO's Day on the Hill 2018

July 1, 2018

Politics and Pie During NATSO's Day on the Hill 2018

More than 60 NATSO members spent May 16–18 in Washington, D.C., advocating for long-term, sustainable infrastructure funding, an increase to the federal motor fuels taxes, and urging lawmakers to reject proposals that would harm off-highway businesses and communities, such as tolling or commercial rest areas.

Nominate an Industry Leader for the NATSO Hall of Fame Award

July 1, 2018

Nominate an Industry Leader for the NATSO Hall of Fame Award

NATSO is currently accepting nominations for the Hall of Fame award and is inviting all members to nominate their peers who have a long history of supporting the truckstop and travel plaza industry, their employees and their communities.

Three Ways Truckstop Operators Are Using Partnerships to Grow Business

July 1, 2018

Three Ways Truckstop Operators Are Using Partnerships to Grow Business

More and more retailers are joining together to form creative partnerships, which allows them to reach customers in new ways and spur sales. When brands join forces, it can help them create a better in-store customer experience and make a more memorable impression on customers.

Truckstop Floor Layout Best Practices [Infographic]

July 1, 2018

Truckstop Floor Layout Best Practices [Infographic]

Creating the right flow through a truckstop and travel plaza can draw customers deeper into the location and help increase sales.

Truckstop Operators Use Varied Food and Offerings to Appeal to Travelers and Locals

July 1, 2018

Truckstop Operators Use Varied Food and Offerings to Appeal to Travelers and Locals

Wendi Powell, co-owner of Big Boys Truck Stop in Kenley, North Carolina, knows that travel centers need to be all things to all people, and she tries to create solutions that appeal to all types of customers, whether they are locals, the traveling public or professional drivers. “The more creatively we can make the mix work, the better for us,” Powell said. Although convenience and time are always important, local customers love favorites while travelers like experiences. “It's my goal to create a mix,” Powell said. At Busy Bee, a regional chain of travel centers in Florida, local customers are in the store weekly and form close relationships with the locations and teams. “We see them coming in to not only to fill up their cars, but also meet daily/weekly needs from grocery items to our locally made cakes,” said Elizabeth Waring, president of Busy Bee. “However, with our traveling guests the needs slightly vary. When they stop in at our facility, they are there to fill a more immediate need. We have tried to build those relationships so that as they travel they look to us first to fill that—or empty that.”

Taking the NATSO Foundation's Pulse

July 1, 2018

Taking the NATSO Foundation's Pulse

As we cross into the second half of the year, now is a great time to stop and reflect on all that the NATSO Foundation is doing in 2018 to help advance the educational needs of the truckstop and travel plaza industry.

Try Putting Your Manager’s Office in the Middle of Your Truckstop

May 1, 2018

Try Putting Your Manager’s Office in the Middle of Your Truckstop

Home Service Oil Co., doing business as Express Mart, St. Louis, Missouri, has their managers’ “offices” in the center of its convenience stores.

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