Stop Watch Articles

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Invest in Yourself in 2018

January 1, 2018

Invest in Yourself in 2018

Every new year brings a fresh start and new opportunity, and I hope you are as excited as I am for a promising year ahead.

Great Ideas in Action at Frog City Travel Plaza & Casino, Shreveport, La

November 1, 2017

Great Ideas in Action at Frog City Travel Plaza & Casino, Shreveport, La

During a recent remodel, the Frog City Travel Plaza & Casino in Shreveport, Louisiana, added a giant ceiling fan to reduce power bills. “I saw one when I was gathering ideas for our remodel and knew it would be a good fit for our space,” said Greg Barro, owner.

Start Now to Create a Promotion Calendar for Your Truckstop for 2018 [Infographic]

November 1, 2017

Start Now to Create a Promotion Calendar for Your Truckstop for 2018 [Infographic]

Seasonal promotions can be a great way to create a theme that can draw attention to products, boost sales and make customers feel good. Operators can create a seasonal promotional calendar now to bring excitement and fun to their locations throughout 2018.

Giant Lollipops and Much, Much More at Busy Bee

November 1, 2017

Giant Lollipops and Much, Much More at Busy Bee

Busy Bee is headquartered in Madison, Florida, and includes two truckstops and 16 convenience stores located primarily in Florida. Busy Bee #14 in Jasper, Florida, has ten full-time employees and a leased Huddle House. Busy Bee #25 in Live Oaks, Florida, is a bustling 22,000 square feet.

Truckstop Operators Fill The Room with Great Ideas at NATSO's Conference

November 1, 2017

Truckstop Operators Fill The Room with Great Ideas at NATSO's Conference

The sharing took place during the Great Ideas! for Independent Operators Workshop during The NATSO Show 2017, and operators tackled everything from food service to point-of-sale technology.

Five Students Honored with Bill and Carolyn Moon Scholarship Awards

November 1, 2017

Five Students Honored with Bill and Carolyn Moon Scholarship Awards

The legacy of the Bill Moon Scholarship continued in 2017 when The NATSO Foundation presented five students with ties to the truckstop and travel plaza industry $5,000 each to put towards their studies. The Bill Moon Scholarship Program has been changing lives for more than 20 years, awarding more than $300,000 in scholarships to date.

6 Ways The Internet of Things is Changing Truckstop and Travel Plaza Operations

November 1, 2017

6 Ways The Internet of Things is Changing Truckstop and Travel Plaza Operations

Equipment and devices are becoming increasingly connected to each other as part of the Internet of Things (IoT)—a massive network of connected systems, devices and people—and the ability to access and transmit data quickly and automatically is changing the way businesses operate.

The Key to Truckstop Retail Success: Experience Matters

November 1, 2017

The Key to Truckstop Retail Success: Experience Matters

Great truckstop operators know that no shortcuts exist to retail success. The closest failsafe is to know your truckstop and then build a customer experience using what you know. The best way to do that is to know and engage your customers, crunch the numbers and use your data, and curate an experience.

Autonomous Trucking Technologies Gain Steam

November 1, 2017

Autonomous Trucking Technologies Gain Steam

Autonomous technologies are advancing rapidly, and traditional equipment manufacturers as well as new players entering the market are working to bring new capabilities to equipment that could improve safety and productivity.

Compliance Corner: Trump Administration Reviewing Overtime Pay Requirements

November 1, 2017

Compliance Corner: Trump Administration Reviewing Overtime Pay Requirements

One of the cornerstones of the Obama Administration’s labor agenda was a multi-year push to expand the number of employees who are required to receive overtime pay (1.5 times the regular rate of pay) for time worked in excess of 40 hours per week. The Obama Administration’s final regulation was delayed before taking effect, and was recently struck down by a federal court. It is unlikely to ever take effect.

Join Together to Help the Industry Thrive

November 1, 2017

Join Together to Help the Industry Thrive

As truckstop and travel plaza operators, one of our biggest advantages is our ability to learn from each other and industry thought leaders as we prepare for the future.

Add Fidget Spinners to Your Truckstop

September 1, 2017

Add Fidget Spinners to Your Truckstop

Fidget spinners have taken the world by storm, and Cash Magic Truck Plaza and Casino, which operated 22 locations in Louisiana is cashing in on the trend. The company originall put a box of 36 in each of its stores right on the checkout counter and sold out within a couple of days.

7 Ways to Know Your Truckstop Customers [Infographic]

September 1, 2017

7 Ways to Know Your Truckstop Customers [Infographic]

“There is nothing wrong with just standing in the store and observing during different shifts. It is unbelievable how much information you can glean for 20 minutes, three times a day different days of the week.” — Darren Schulte, NATSO’s vice president of membership.

NATSO, Truckstop and Travel Plaza Operators Mourn the Loss of Carolyn Moon, an Industry Icon

September 1, 2017

NATSO, Truckstop and Travel Plaza Operators Mourn the Loss of Carolyn Moon, an Industry Icon

The truckstop industry mourned the loss and re­membered the significant contribu­tions Carolyn Moon made to the industry, including serving as a co-founder of NATSO and supporting the NAT­SO Foundation.

Eleven Modern Employee Recruitment Techniques for Your Truckstop

September 1, 2017

Eleven Modern Employee Recruitment Techniques for Your Truckstop

In a customer-service focused industry, the right employees are the key to success, and many truckstop and travel plaza operators are on a constant quest to find the right talent and engage employees.

Drugstores Are Offering Increased Competition to Truckstops

September 1, 2017

Drugstores Are Offering Increased Competition to Truckstops

More and more businesses are expanding their services and creeping into territory that was once served primarily by the truckstop and travel plaza industry. Throughout the year, Stop Watch is examining specific groups that are entering this space, including dealerships, carriers’ distribution centers and turnpikes, how they’re changing and what NATSO members need to know about the category. Visit www.natso.com/increasedcompetition to see all the articles.

Fleet Analytics Change the Way Carriers, Truckstops Operate

September 1, 2017

Fleet Analytics Change the Way Carriers, Truckstops Operate

Today’s fleets have information coming at them from all direc­tions. What they find could change the way truckstop and travel plaza operators do business, according to those within the industry.

Use We Card Awareness Month To Highlight Compliance

September 1, 2017

Use We Card Awareness Month To Highlight Compliance

We Card Awareness Month gets un­derway in September, and the event is a great time for truckstop and trav­el plaza operators to train or re-train employees on the Food and Drug Ad­ministration’s regulations and state law compliance.

Adapt Your Truckstop Business To Thrive

September 1, 2017

Adapt Your Truckstop Business To Thrive

Those of us in the industry know that it is important to innovate to stay relevant. We also know that innovation comes in wide array of shapes and sizes. Sometimes it involves introducing a completely new offering and other times it is about making small, meaningful improvements to our existing operations.

Manage Unproductive Inventory at Your Truckstop [Infographic]

July 1, 2017

Manage Unproductive Inventory at Your Truckstop [Infographic]

Inevitably some products within your inventory are going to move faster than others, but rather than letting items grow cobwebs, there are steps you can take to limit the impact unproductive inventory has on your bottom line.

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