Operator to Operator Articles

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What Is Your Favorite Business Book?

July 1, 2014

What Is Your Favorite Business Book?

NATSO operators share their favorite business book.

What Is The One Operational Thing You Check Every Day?

March 1, 2014

What Is The One Operational Thing You Check Every Day?

Truckstop operators share the one operational thing they check every day.

What is your number one shrink prevention tool?

January 1, 2014

What is your number one shrink prevention tool?

Learn about the shrink prevention tools truckstop operators rely on.

How, when and by whom do you train your employees?

October 25, 2013

How, when and by whom do you train your employees?

Truckstop operators share how, when and by whom do they train their employees?

What Is The Most Effective Award You’ve Given You Staff To Drive Sales?

September 1, 2013

What Is The Most Effective Award You’ve Given You Staff To Drive Sales?

NATSO members share what was the most effective award that they've given to their staff.

How Are You Involving Your Community to Boost Your Brand with Local Customers

June 21, 2013

How Are You Involving Your Community to Boost Your Brand with Local Customers

NATSO operators share how they are involving their community to boost their brand with local customers.

What Was the Best Idea You’ve Gotten at the NATSO Show?

April 18, 2013

What Was the Best Idea You’ve Gotten at the NATSO Show?

NATSO members share the best idea they've gotten at The NATSO Show.

Who Do You Look Up To In The Truckstop Industry?

March 1, 2013

Who Do You Look Up To In The Truckstop Industry?

NATSO operators share who they look up to in the industry and why.

How Do You Combat Shrinkage in Your Store?

November 1, 2012

How Do You Combat Shrinkage in Your Store?

By far our best asset protection is our employees.

What are the little things you do to improve the appearance of your location?

March 1, 2012

What are the little things you do to improve the appearance of your location?

"We have a full-time maintenance staff, which we call facility attendants. We have them on the inside and outside of the building and have at least two on during a shift."

What industries do you look to for inspiration?

September 1, 2011

What industries do you look to for inspiration?

NATSO members look to different industries for their Truckstop business needs.

What piece of technology or technology tools help you?

March 1, 2011

What piece of technology or technology tools help you?

It also allows me to help our workers fix or resolve computer issues without having to be on-site.

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