Petro Dodge City

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Great Idea in Action: New Employee Buttons

January 1, 2017

Great Idea in Action: New Employee Buttons

To help take some of the stress off of new cashiers and set customers’ expectations, Wade has new hires wear big yellow buttons that say, “Be patient. I am in training.”

8 Ways To Keep Truckstop Managers Happy

January 1, 2017

8 Ways To Keep Truckstop Managers Happy

Profit center managers serve as the backbone of a truckstop or travel plaza, and keeping them engaged can increase their loyalty, boost productivity and contribute to the organization's overall success.

Making Change Part of Your Truckstop's Culture

November 1, 2016

Making Change Part of Your Truckstop's Culture

The ability to evolve and change can strengthen a business and contribute to long-term success. Within the truckstop and travel plaza industry, shifts in consumer behavior coupled with increasing competition are driving the need for operators to explore and adopt new service offerings in order to stay competitive.

Petro Dodge City #397's Great Idea: Historic Outhouse

June 30, 2016

Petro Dodge City #397's Great Idea: Historic Outhouse

One of the ways Petro Dodge City #397 in Hanceville, Alabama, sets itself apart from its competition is by having an historic outhouse in its truckstop.

Increase Sales at Your Truckstop With A Strong Retail Program

June 30, 2016

Increase Sales at Your Truckstop With A Strong Retail Program

All truckstop operators are working to get customers in the door and to the cash register, and a well-planned retail strategy can do just that. Yet all too often, business owners are trying to be everything to everybody, which can do more harm than good.

Written Plans Help Truckstop and Travel Plaza Operators Plan for the Future

June 30, 2015

Written Plans Help Truckstop and Travel Plaza Operators Plan for the Future

Planning has always been an important part of operations at Sacramento 49er, but three years ago, Tristen Griffith, general manager of the location, decided she needed a more detailed approach. Griffith hired a consultant who helped her craft a written document the company evaluates annually and lives by all year.

Why You Need To Know Your Truckstop Customer

March 1, 2015

Why You Need To Know Your Truckstop Customer

Successful companies know and understand their customers. Why? Four truckstop and travel plazas give their take.

A Day in the Life of a NATSO Truckstop Operator: Keith Wade, Petro Dodge City #397

November 8, 2013

A Day in the Life of a NATSO Truckstop Operator: Keith Wade, Petro Dodge City #397

When you’re preparing to greet 1,000 drivers or more a day, mornings come early. For Keith Wade, operations director at Petro Dodge City #397 in Hanceville, Ala., each day starts with two cups of coffee and plenty of conversation with his staff. He likes to learn what is going on in each department and hear about the managers’ plans for the day.

Repairs And Roast Beef Sandwich Sales Grow At Dodge City

September 1, 2013

Repairs And Roast Beef Sandwich Sales Grow At Dodge City

Petro Dodge City #397 is located in Hanceville, Ala., which is positioned perfectly between Birmingham and Huntsville. With a brand new truck repair shop and renovations in the works, they are also positioned to grow.