Blog

Service and Product Offerings Stand Out at Pride Travel Center

Pride Travel Centers and Convenience Stores, which are located in Connecticut and Massachusetts, are more great examples of NATSO member locations that are serving as excellent representatives of industry. More

See How Shell UPA! Travel Plaza Invites Customers Inside

We stopped at a Shell UPA! when we were in Chile during one of our NATSO International Study Tours. I think there are a lot of lessons NATSO members can take away from the location. More

Taking in the Big Rigs at Shell Rotella SuperRigs at White's Travel Plaza

last month. Employees, travelers, professional drivers, locals and the Shell Big Rig team all brought a level of enthusiasm that added to all that the location offers. White’s, which is owned by NATSO member Bobby Berkstresser and located on I-81 in Raphine, Va., is always a popular location, and when you add a spectacular event like the Shell Big Rigs, it becomes even more of a draw. The professional drivers that I had the opportunity to talk to rearranged their schedules with their companies so they could participate in the excitement. More

Regional Truckstop Favorites Appeal to Travelers

It is officially summer, and that means road trips are happening across the country. The New York Timese recently ranked the best gas station snacks, and while roller grill items and candy definitely made the list, so did fresh fruit and regional potato chips. The author also professed her love for regional favorites of all types. More

Eclectic Offerings, Amazing Design Spur Sales at Slovacek’s Truckstop

During the Good to Great Session at NATSO Connect, Mike Lawshe, president of Paragon Solutions and a fellow panelist, told us about one of his favorite locations, Slovacek’s, a market, café and fuel stop in West Texas. More

Bonus for Not Using Sick Time Okay?

Today Federated Insurance is sharing one of our “HR Questions of the Month” regarding employment-related practices liability issues. Question: We currently have a policy that provides that in the event an employee maintains the maximum accumulation of sick leave of 240 hours and does not use any sick leave during the calendar year, that employee shall receive a $200 bonus payable at the end of the year. Is this a concern for employment practices? We do not intend to discourage sick employees from using their time, rather to reward employees who do not abuse the current sick leave policy and have been healthy enough to accumulate their sick time, which they are allowed to use if they incur an injury but cannot get paid out (for unused hours) upon separation. More

Coffee Cup Fuel Stops/Travel Plazas Offers Warm Smiles and Seating

Coffee Cup Fuel Stops has several great locations, and their Vermillion stop is no different. The location is warm and welcoming and has great signage and encourages customers to make their way from the fuel islands to the inside. More

How Biodiesel Can Help Increase Your Fuel Margins

Winter is finally in the rearview mirror and the busy summer travel season is almost here. This is the time of year many of the travel centers REG works with increase their biodiesel blend levels to take advantage of the economic benefits the renewable fuel brings. More

Finding and Fostering Great Ideas with NATSO

Technology is changing, the retail experience is changing and customers needs are changing. That means NATSO members must observe the trends and innovate to remain relevant. Finding and applying great ideas has become so important. The good news is NATSO provides many ways to gather ideas. More

Stop and See ‘The Thing’ at Bowlin Travel Center

Bowlin Travel Centers operates ten locations in New Mexico and Arizona, and the Arizona location on I-10 and exit 322, 17 miles east of Benson and about 40 miles east of Tucson, excels at marketing. The location is famous for ‘The Thing,’ a roadside attraction that it touts on billboards up and down the interstate. More

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