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Fuel Performance and Emissions Facts Your Truckstop Customers Care About

A B20 blend (20 percent biodiesel, 80 percent petroleum diesel) has been shown to reduce particulate matter and carbon monoxide emissions by more than 10 percent and unburned hydrocarbons by more than 20 percent in heavy-duty highway engines. More

Is Your Truckstop or Travel Center Ready for EMV?

Credit cards are now being issued with a small chip (called the EMV chip), and business owners across the country have had to update their point-of-sale systems to accommodate chip cards. The first point-of-sale requirements took effect in 2015, but another deadline is on the horizon. Fuel retailers have until Oct. 1, 2020, to install EMV chip-card readers at automated fuel dispensers. Here’s what you should know about EMV chip technology to ensure you’re ready by the 2020 deadline. More

15 Ideas for What to Post on Social Media for Your Truckstop

In a recent issue of NATSO’s Stop Watch magazine, we shared 15 social media topics Ericka Schapekahm, director of human resources and special projects at Coffee Cup Fuel Stops, likes to use on the company’s social media sites. More

Mainstream Electrification of Vehicles is Coming: What Should Travel Centers Do?

Cut Through the Jargon with this Biodiesel Dictionary

Like any industry, biodiesel has its own lingo that can be confusing to a newcomer. I never want this be a barrier to learning more about how biodiesel could benefit your travel plaza or truck stop operations with its competitive pricing, strong performance and lower emissions. So I’ve provided some definitions of common terms in the biodiesel industry. More

The 411 on ATMs at Travel Centers: Why You Need One and How Much Money it Will Generate for Your Business

Getting a good return on investment is critical, and operators often ask me what will generate the best ROI for a location. As you look to answer this question, there are several things that come to mind. Is it a hot or cold food case or a carbonated soft drink dispenser? Is it video poker, which might be a great option but it isn’t available to everyone? More

18 Ideas to Consider When Building or Remodeling a Location

During my travels I have gathered several ideas that could benefit truckstop and travel plaza operators who are looking to build or remodel a location. Take a look. More

Nine Actionable Ideas from the International Study Tour

Study tours are an amazing way to gather inspiration, and I am certain that any time you attend a study tour, you come away with new great ideas. Some of those ides are simple to execute, but some may be out of reach or have to be built long-term planning category due to financial constraints. More

Six Facts Truckstops Need to Know About Gen Z

Generation Z, the group coming up right behind Millennials, will overtake Gen Y as the country's largest cohort by 2034, ultimately peaking at 78 million. Members of Gen Z—those born between 1997 and 2012—have different shopping habits than the generations before them, and retailers can't afford to ignore this critical group of shoppers. Here are six facts about Gen Z that can help retailers connect with this powerful customer base. More

Answers to Truckstop Operators’ FAQs on Parking Members Only Join or Login

Here are answers to some of the frequently asked questions I get on parking. More

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