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Toilet Paper Dispensers Mounted Outside The Allowable Ranges

Posted in: Truckstop Business, Americans with Disabilities Act


Top 20 ADA Compliance Issues Seen in Truckstops and Travel Plazas is back! Join guest post contributor Brad GaskinsThe McIntosh Group every month for a new installment in his monthly column.

/// Guest post by contributor Brad GaskinsThe McIntosh Group

The placement of toilet paper dispensers is a small, but essential part in adhering properly to ADA regulations in restrooms. It is important not to overlook the smaller details. Non-compliance can lead to a cascade of issues including problems with user access and legal implications. The regulations created ensure full functionality of not just the toilet paper dispenser, but other objects around it, such as the grab bar.

Section 604.7 of the 2010 ADA Standards specify that the outlet of a toilet paper dispenser must be within a range of 15 inches to 48 inches above the finished floor. Access to the grab bars is an important feature to take into consideration when installing a toilet paper dispenser. Section 309.4 gives note that if the dispenser is installed above the grab bar, the outlet of the dispenser must be 48 inches from the finished floor, and the top of the gripping surface of the grab bar must be between 33 and 36 inches above the finished floor. This allows enough space for an arm or hand to be placed on the grab bar.

In regards to the space between the dispenser and the water closet, section 604.7 specifies that it must be no less than 7 inches and no more than 9 inches in front of the leading edge of the water closet to the center line of the dispenser.

It is vital to note that all parts of the toilet paper dispenser must be compliant with section 304.9 of the 2010 ADA Standards. Make sure that when purchasing a dispenser, no more than 5lbs are needed to release the toilet paper, and no parts of the mechanism are difficult to twist or grab by a user. 




/// Read more Top 20 ADA Compliance Issues Seen in Truckstops and Travel Plazas posts here

Photo Credit: The McIntosh Group

The opinions and advice given by guest post contributors are not necessarily those of NATSO Inc. The posts should not be considered legal advice. Qualified professionals should be sought regarding advice and questions specific to your circumstances.

{Guest Post} Guest post provided by NATSO Allied member Brad GaskinsThe McIntosh Group. The McIntosh Group is an architecture firm focused on providing accessibility solutions for clients nationwide. Learn more about The McIntosh Group.

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About the Author

Brad Gaskins, AIA, CASp

Brad Gaskins, AIA, CASp

Brad has more than 25 years experience in the practice of architecture and a comprehensive understanding of professional practice nationwide. Brad brings a unique and valuable perspective to The McIntosh Group’s practice and clients, with a specific expertise in the Americans with Disabilities Act (ADA) and national building codes.  Brad has gained recognition as an expert witness for clients with ADA compliance complaints. He represents NACS, The Association for Convenience and Fuel Retailing, as a full voting member on the International Code Council (ICC), American National Standards Institute (ANSI) A117.1, Consensus Committee on Accessible and Usable Buildings and Facilities. His objective is to share, with the committee for their deliberations, the potential impact of the standards on the convenience store and truckstop industry. Brad has an undergraduate degree in engineering and a master’s degree in architecture from the University of Oklahoma. He is currently serving as president of AIA Oklahoma. 

Got questions about ADA guidelines? Let Brad help, he’s the ADA Geek.


The “Ask Brad” website educates visitors on the Americans with Disabilities Act (ADA). The site offers the knowledge of an architect, Brad, who has a specific expertise in ADA compliance. Visitors to the site are encouraged to submit questions regarding the ADA. Brad will answer the questions and post them to the site for all to take advantage. In addition to the Q&A section, the site offers timely information through instructional videos, white papers, articles and resource links.


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