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NATSO Blog: June 2016

Ten Questions for Your Own Domestic Study Tour

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Marketing & Retail

Learning from your peers is a great opportunity for operators to find new ideas to help improve the performance of their businesses.

NATSO has hosted a number of Domestic Study Tours that combine tours of premier retail locations and networking opportunities with other innovative operators. The 2016 NATSO Domestic Study Tour will take place in September 14 – 15 at Fairfield BP, Lee Hi Travel Plaza and White's Travel Plaza near Lexington, Virginia. (These tours always sell out. I would encourage you to register soon as the feedback has been phenomenal.)

For the ultimate study tour experience, I encourage you to join us. But, you can also craft your own mini study tour by keeping your eyes out for certain things every time you enter a competitor’s location. You could even pick a day to visit a handful of locations and compare their operations while searching for your own great ideas.

Here are 10 sets of questions to ask yourself during your own, mini study tour.

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Five Fascinating Facts About NATSO Check-Link [Infographic]

Posted in: Truckstop Business, Marketing & Retail

Did you know, NATSO Check-Link is NATSO's longest-standing program? See the blog post to learn four more fascinating facts that you may not know about NATSO Check-Link.

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Unsatisfactory Performance Excused by Disability?

Posted in: Truckstop Business, Americans with Disabilities Act

Is an employee who reports a reading/writing disability covered under a protected class? Are there suggestions on how to handle if this employee reported this after receiving a written reminder for performance related issues when no prior notice had been provided to HR either verbally or in writing. The employee in this instance has been employed by the company for 8 years.

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NATSO Opposes Various Efforts to Commercialize Roadways

Posted in: Our Legislative and Regulatory Issues

Four years ago, the US Senate voted overwhelmingly to reject a proposal to commercialize highway rest areas.

This 86-12 lopsided victory was a bipartisan show of support for truckstops, travel centers, and other private enterprises located outside the public right of way.

However, this big win did not kill the lure of commercialization. Indeed, although there is little threat of a complete repeal of the long-standing ban on commercializing rest areas, there are sporadic efforts throughout the country to gradually peel back the ban, as politicians seeking road money lured by false promises of quick-and-easy revenue.

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Top Ten New Truckstop and Travel Plaza Products of 2016

Posted in: Truckstop Business, Marketing & Retail

We at DAS are pleased to announce the top ten NEW products as voted on by retailers at the 2016 DAS Travel Center show.

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Compliance Corner: New Overtime Rules Take Effect December 2016

Posted in: Truckstop Business, Human Resources, Compliance Corner

In May 2016, the Department of Labor finalized new rules governing which employees are eligible for overtime pay. Under the new rules, any employee earning less than $47,476 per year ($913 per week) is entitled to overtime pay (at least 1.5 times their normal salary) for all hours worked per week in excess of 40. Nondiscretionary bonuses may count toward up to 10 percent of an employee’s salary if they are paid on a quarterly or more frequent basis.

The new salary threshold will go into effect Dec. 1, 2016.

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5 Ways to Treat Your Job Candidate Search Like a Good Customer Service Experience

Posted in: Truckstop Business, Human Resources

A retail customer wants to be appreciated for his patronage and tended to quickly. And a potential employee wants to be acknowledged for his effort and what he has to offer. If you want to start your working relationship on the right foot, don’t allow job applicants and interviewees to fall into a black hole while you hem and haw over your hiring decision. Here’s how to make your future workers happy from the start.

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