Browse by Category

Browse by Date

Most Active

Newest Posts

NATSO Blog: May 2013

First Prev Page of 2 Last Show per page, 15 total

Why and How Truckstops Should Survey Vendors

Posted in: Great Ideas, Truckstop Business, Darren's Great Ideas for Independent Operators

If you do not understand what the vendor needs, which is often not as simple as selling you more stuff, and the vendor does not understand what you need, both organizations will never reach full selling capability. Daily, monthly and annually you will leave opportunities on the table that never will make their way to either organization’s P & L and the opportunity to realize increased profitability will never materialize. Vendor surveys as well as face-to-face meetings with your vendor partners to ascertain needs are invaluable.

Read More

The Advantage of Your NATSO Membership

The common thread I see when I look at a successful travel plaza and truckstop owner operator is their understanding and knowledge of this industry and what role they play in it. They are constantly looking for new, innovative ideas to help their business succeed. They are acutely aware of what drives their business, who their customers are and they are fully engaged and active NATSO members.

What does it mean for you to be active and engaged? One answer would be that you are using the member benefits to your advantage and by doing so, are increasing the value of your membership.

One of NATSO’s goals is to make sure you are aware of this great value! Simply put, the benefits are designed to deliver solutions to your challenges that increase your retail sales and reduce your costs. Engaged members that use these benefits are reaping the rewards every day. These are just some of the benefits you could be taking advantage of right now:

NATSO First Data Discounted Credit Card Processing: As a NATSO member, you could be saving tens of thousands of dollars every year simply by signing up. The feedback from our members overwhelmingly shows that this program is worth the cost of the entire membership fee alone.

Read More

NATSO Foundation Seeks Donations to Assist Victims of Disaster

Posted in: Truckstop Business

The NATSO Foundation is launching a Disaster Relief Fund that will support people within our very own travel plaza and truckstop community by providing access to immediate financial resources to the members and customers of the industry affected by a disaster.

Read More

International Retailers Understand Importance of Signage

Posted in: Truckstop Business, International

It was apparent that the European retailers understood the importance of messaging from the street, to the entrance to the transaction counter.

Read More

{NATSO News Weekly} May 20, 2013

Posted in: Our Legislative and Regulatory Issues

N.C. House Unanimously Passes Anti-Tolling Legislation and more...

Read More

Expand Your Truckstop Offering and Profits With E-Cigarettes

Posted in: Truckstop Business

The CDC estimated in a recent study that 21% of adults who smoke regular cigarettes had used e-cigs in 2011, up from 10% in 2010.

Read More

Product Selection is Key to Taking Advantage of Industry Trends

Posted in: Great Ideas, Truckstop Business, Darren's Great Ideas for Independent Operators, Marketing & Retail

Are your retail sales over last year up because you are selling more merchandise to more customers, or have price increases impacted your performance to the point where fewer customers are paying more?

Read More

Biodiesel Integration Part 1: The Paperwork Process

Posted in: Fuel and Trucking, Biodiesel

Before your first load of biodiesel can be ordered and delivered, paperwork and tank prep must be in place

Read More

Truckstop Training: Effective Corrective Action Documentation

Posted in: Truckstop Business, Human Resources

One if not the most important cornerstone of the Corrective Action process is documentation. Good documentation is imperative when you begin the Corrective Action process. Often we forget about documentation until it is about time to terminate a troubled team member. At that point, documentation just becomes a way to cover our “tracks”. Understand, there are events that take place in our 24-hour operations that require us to move immediately to termination and even in these types of events, documentation is critical.

But why do we document, why is it important?

If you do not document the events, did it really happen? Documentation eliminates “he said she said” events.
You reduce legal implications to you and your organization.
Documenting it as it happens ensure that you are not trying to remember it later. You reduce the chance of inaccurate statements and events.
If you ever find yourself in court for, an unemployment hearing, etc., you have to be able to prove that the team member deserved the termination and that all other means of discipline had been taken in order to resolve the issue.

Read More

{NATSO News Weekly} May 13, 2013

Posted in: Our Legislative and Regulatory Issues

North Carolina Transportation Committee Approves Bill Limiting Tolls and more...

Read More
First Prev Page of 2 Last Show per page, 15 total

Subscribe to Updates