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Create an Excellent Customer Experience at Your Truckstop

Posted in: Truckstop Business

Have you joined the customer experience revolution?

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Take Flight with a Merchandising and Marketing Checklist

Posted in: Great Ideas, Darren's Great Ideas for Independent Operators

Use a merchandising and marketing checklist every day as part of your basic walkthrough process when arriving and leaving the location daily.

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Politicians Speak Out Against Va. I-95 Tolling Plan

Posted in: Our Legislative and Regulatory Issues

At least two of Va. Governor Bob McDonnell's fellow Republicans oppose his plan to toll Interstate 95.

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{NATSO News Weekly} September 17, 2012

Posted in: Industry Trends & News

Accelerated corrosion in ULSD UST systems, EPA new biodiesel requirement and more...

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{NATSO News Weekly} September 10, 2012

Posted in: Industry Trends & News

Antitrust litigation, Virginia tolling plans and more...

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What Does the Future Hold for Workers Compensation Experience Modification Factors?

Posted in: Truckstop Business, Thought Leader

Starting in 2013, thousands of employers all over the country could see their workers compensation experience modification factor increase due to a significant change in the way the experience mod is calculated.

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Political Change is in the Mail

Posted in: Our Legislative and Regulatory Issues

The single, most effective way to capture a politician's attention is with a brief, thoughtful letter.

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5 Tools to Know Your Truckstop Customer

Posted in: Great Ideas, Darren's Great Ideas for Independent Operators

Simple ask your customers their opinions. Do not assume and do not drive them to give you the answers you want.

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In August on NATSO's Blog

Great Ideas, new guest posts and more...

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Dispute Over I-95 Tolls Heats Up

Posted in: Our Legislative and Regulatory Issues

Dozens of local governments, regional governmental and economic development bodies have now voiced opposition to I-95 toll plan.

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