Every month on NATSO’s blog we deliver content aimed at strengthening travel plazas’ and truckstops’ ability to meet the needs of the traveling public through improved performance and business planning. If you missed last month's posts, you missed some great content.
Darren Great Ideas! for Independent Operators
Every other Thursday, Darren Schulte, NATSO’s vice president of membership, provides digestible retail tips in his blog series, Darren’s Great Ideas! for Independent Operators. In April, Schulte discussed:
Plan of Action to Add Popcorn to Your Truckstop: As our industry trends to more robust food service such as full-service restaurants, quick-service offerings and grab and go, it is important not to forget the smaller offerings that can generate exceptional sales and profitability. Read theblog post to learn about a small offering to consider.
10 Sample Promotional Opportunities For Truckstops: With the summer drive coming, it is time to plan promotions to take advantage of the increased traffic. Read the blog post to discover ten sample promotional opportunities.
Visual Study Tour: Lessons from Abroad
International Retailers Focus on Fresh Food: Last September during NATSO's International Study Tour, Schulte and several NATSO members traveled to Norway, France and the United Kingdom to get a unique look into best practices in the advanced European market. In this new mini-series, Schulte takes us on a visual tour of the trip through pictures he gathered last fall. Read the first blog post to hear about the freshly crafted food trend.
Truckstop and Travel Plaza Training
Truckstop Training: Customer Service Tips for Cashiers and Beyond: Training is an essential element in the success of any operation. Truckstops and travel plaza that train their staff well are able to improve their profits, customer service, effectiveness and safety. As a result, their company’s overall operations also improve. In the first of our newest blog series, Truckstop and Travel Plaza Training, Schulte explored Customer Service Tips for Cashiers and Beyond.
Thought Leaders
In April, we had four guest blog posts from NATSO member Thought Leaders.
How Can We Market Our Bulk Diesel Exhaust Fluid?: The demand for diesel exhaust fluid (DEF) is on the rise and truckstop and travel plaza operators are responding by stocking jugs and offering bulk DEF at the pumps. As they evaluate their options for adding this new service, they have many questions. To help operators prepare, John Beumler of Terra Environmental Technologies (TET), a CF Industries Co. answered How Can We Market Our Bulk Diesel Exhaust Fluid? last month.
Curb Ramps with Greater Than the Allowable Slopes: In the recent blog post in our blog series on the Top 20 ADA Compliance Issues Seen in Truckstops and Travel Plazas, guest post contributor Brad Gaskins of The McIntosh Group explains the requirements for curb ramps.
Truckstop Biodiesel Pump Labeling Requirements Unraveled: When your customers pull up to the diesel pump, they want to know exactly what they are getting. In last month’s blog post, guest post contributor Jon Scharingson of Renewable Energy Group explains the biodiesel pump labeling requirements.
What is the Target Market for Electronic Cigarettes?: In last month’s blog post by guest post contributor Jessica Miltier of METRO Electronic Cigarette, she shared some important statistics about electronic cigarette users.
Photo Credit: Darren Schulte/NATSO, Ira Wexler/NATSO
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