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NATSO Blog: Truckstop Travels

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Gateway Travel Plaza Honors Drivers

Posted in: Truckstop Business, Marketing & Retail, Truckstop Travels

This summer Gateway Travel Plaza in Breezewood, Pennsylvania, held a two-day event to honor drivers, and I attended to learn more about the location, talk with drivers and share information on NATSO’s Checklink.

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Truckstop Travels: Innovation At Fontana Truck Stop

Posted in: Great Ideas, Truckstop Business, Marketing & Retail, Operations, Truckstop Travels

Today’s innovation comes from Fontana Truck Stop in Fontana, California.

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Truckstop Travels: Drive-Throughs and Clothing Donation in Ohio

Posted in: Great Ideas, Truckstop Business, Marketing & Retail, Operations, Truckstop Travels

I have had the pleasure of witnessing some great ideas being implemented and executed in the field that are distinguishing these independents from the competition.

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Truckstop Travels: NATSO Staff Visits Davis Travel Center

Posted in: Great Ideas, Truckstop Business, Marketing & Retail, Operations, Truckstop Travels

This summer, NATSO staff visited Davis Travel Center in Stony Creek, Virginia, to learn more about their operations as well as ways NATSO can continue to help independent operators through education, knowledge and training.

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Truckstop Travels: Smiles, Suggestive Selling and So Good Food in La.

Posted in: Truckstop Business, Marketing & Retail, Truckstop Travels

I recently had the opportunity to visit truckstops and travel plazas in Louisiana with Herb Hargraves, Cash Magic, and Al Hebert, Gas Station Gourmet.

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Truckstop Travels: How the Flowers at White's Travel Center Blew Me Away

Posted in: Great Ideas, Truckstop Business, Marketing & Retail, Truckstop Travels

Last week Pamela Hayes, NATSO’s vice president strategic partnerships, and I had the pleasure of spending five quality hours with NATSO member Bobby Berkstresser at his two truckstops, Lee Hi Travel Plaza and White's Travel Center, LLC. The majority of our time was spent at White's Travel Center, LLC.

Both locations are top examples of cleanliness, efficiency and effective service. There are so many amazing positive programs, processes and procedures taking place that create a wonderful customer experience.

Among all these sights, smells and sounds that you experience at White’s, there is one that really stood out for me. It was all the flowers. Entering the White’s location you are greeted by well-groomed grass, awesome landscaping and artistically placed boulders and rocks. And then, there are the flowers! Flowers of all types are everywhere.

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