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NATSO Blog: Technology

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Truckstop Trends in Consumer Electronics and General Merchandise

Posted in: Truckstop Business, Marketing & Retail, Technology

Like 2013, this year has been a continuation of many strong trends within both the consumer electronics and general merchandise industries. In consumer electronics, key growth categories has been portable navigation, wireless accessories/bluetooth, headphones, satellite radio/TV, and digital imaging. For general merchandise, key growth categories have been chemicals, clothing, and gloves.

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Getting Started with an Online Presence for Your Truckstop

Posted in: Truckstop Business, Marketing & Retail, Technology

As NATSO’s information technology director, one of the most frequently asked questions that trickles back to me is how to market your truckstop online effectively. The two most important places to start in managing your online presence are Yelp and Google, as they power the business listings on your customer's phone.

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ACH is a Promising Option for Mobile Payments

Posted in: Truckstop Business, Technology

With the increased use of tablets and smart phones, it is no surprise that mobile payments are expected to grow. Consumers are using mobile apps and web browsers to review, browse, compare and buy products, both at home and on the go. This creates both opportunities and challenges for retailers and those retailers that are able to tap into the mobile payment market will give themselves a competitive advantage, which means now is the time to formulate their strategic plans for accepting mobile payments.

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Chip-and-Pin Cards Protect Retailers from Liability, Increase Customer Service

Posted in: Truckstop Business, Technology

Chip-and-pin credit card technology is heading to the U.S. and while retailers aren’t required to comply, they can face liability issues beginning on Oct. 1, 2015 if they don’t. As of Oct. 1, 2017, liability will shift to fuel merchants at the pump. In most card present environments today, fraud is absorbed by the bank/issuer unless the merchant fails to meet POS acceptance requirements or fails to defend through the “chargeback process.”

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Stop Watch Archives: Optimize Your Odds

Posted in: Truckstop Business, Marketing & Retail, Technology

Even half a cent per gallon can add up to thousands of dollars for fleets, which is why more and more carriers are relying on fuel optimization software to direct them to locations where they can get the most bang for their buck.

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Retailers Should Prepare Now for Chip-Based Credit Card Standards

Posted in: Truckstop Business, Technology

Payment industry experts generally agree that a chip-based standard, also called EMV, for credit cards will come to the U.S., but predictions of when and in what form vary. While there is no government-enforced mandate at this time, Visa and MasterCard have come out with directives on implementing smart card technologies, and more announcements will likely come.

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The Mobile Wallet Goes Beyond Payments

Posted in: Truckstop Business, Technology

Today’s technology is allowing consumers to use their phone as their wallet so they can tap-to-pay or send money from their phone. That means that in the future, shoppers may be able to purchase fuel, buy coffee and pick up groceries with their smartphone. Given that nearly one-fifth of smartphone users say they always carry their phone but don’t always carry a wallet, mobile wallets can provide a new level of convenience for shoppers.

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What is an Electronic Logging Device?

Posted in: Truckstop Business, Marketing & Retail, Technology

Although electronic logging devices (ELDs) will not be mandated until late 2015/early 2016, now is the time for travel plazas and truckstops to learn about this technology sure to have a big impact on our industry.

Here are the high points that every travel plaza and truckstop operator and their front-of-house staff should know.

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iPad Point Of Sale Innovations

Posted in: Truckstop Business, Technology

Would you use an iPad as a POS device?

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