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NATSO Blog: Leadership & Strategy

First Page of 3 Last Show per page, 28 total

See What NATSO's Domestic Study Tour is About

Posted in: Truckstop Business, Leadership & Strategy

September 14 - 15, 2016 the NATSO Foundation is taking truckstop operators to Lexington, Va. to tour best in class truckstops during NATSO's Domestic Study Tour.

The study tour provides NATSO members with an opportunity to tour retail locations and network with truckstop and travel plaza operators.

The last two study tours have sold out because they really are special experiences. While they have to be experienced to be truly understood, let's take a visual journey through a study tour experience.

From the first moment attendees step off that bus, something magical happens...

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Five Remarkable Keynote Presentations at The NATSO Show 2016

Posted in: Truckstop Business, Leadership & Strategy

Preparing for the future means focusing on innovation, uncovering industry trends, and building a known and reliable brand. This year at The NATSO Show, key industry leaders who are proven trendsetters in their fields addressed these themes while sharing insights to help truckstop and travel plaza operators improve their operations.

Did you catch the Live from The NATSO Show quick takes on each keynote? Read all five at the links below....

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The Survey Results Are In: The NATSO Show Is A Must Attend

Posted in: The NATSO Show, Leadership & Strategy

We’re not one of those companies that asks you to spend time filling out a survey and then does nothing with the information. So for those of you who responded to our attendee survey, thank you on behalf of everyone for helping making The NATSO Show better for all.

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Biz Brief’s 2016 Predictions for the Truckstop Industry

Posted in: Truckstop Business, Leadership & Strategy

It is time, once again, for the Nostradamus of nozzles to take some scintillating stabs at what 2016 and beyond might hold for our travel center industry. (For a walk down memory lane, see what the cystal ball held in 2015 and 2014.)

First, the easy ones. States will keep up the steady drumbeat of tolling as they search for ways to fund infrastructure projects absent an increase in federal gasoline taxes. And speaking of taxes, many states will follow the lead of a dozen or more of their fellow taxing authorities in 2015 and raise motor fuel taxes in 2016. Little chance of that happening on a federal level, however.

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Gallup to Share Research During The NATSO Show 2016 That Shows Millennials Have Wants and Needs Similar to Other Generations

Posted in: Truckstop Business, The NATSO Show, Human Resources, Leadership & Strategy

There are a lot of myths circulating about millennials in the workforce, and business owners are often left wondering how and if they should engage the millennial generation.

“Business owners want to know,‘Do millennials work as hard? Do they stay attached to jobs and organizations for longer periods of time or not?’What our data shows is that millennials don’t look that different from other generations,” said Nate Dvorak, a consultant at Gallup.

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Four Ways to Be a Truckstop Leader

Posted in: Truckstop Business, Leadership & Strategy

Leaders inspire those around them to contribute and to become better versions of themselves, but becoming a strong leader can take work. During the November Operational Exchange call, NATSO members came together to discuss the qualities leaders embody. Here are four key ideas operators shared during the call.

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Improve Time Management with These Four Tips for Truckstop Operators

Posted in: Truckstop Business, The NATSO Show, Leadership & Strategy

Not only do truckstop and travel plaza owners and managers know the nuts and bolts of their operations, they know how they want things to be done, which is why they often end up doing things themselves rather than delegating responsibilities. During The NATSO Show 2015, small retail business expert Tom Shay told attendees that writing down tasks along with who should take care of them can help owners and managers better manage their time while also giving their employees greater ownership of their work.

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Execution of The Fundamentals Will Make Your Truckstop Excel

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Marketing & Retail, Leadership & Strategy

Execution when committed to forces you to look at what you can really do. It forces you to be more realistic and focus on those things that really make a difference.

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Five Remarkable Industry Leaders Address The NATSO Show

Posted in: The NATSO Show, Leadership & Strategy

Preparing for the future means focusing on innovation, uncovering industry trends, and building a known and reliable brand. This year at The NATSO Show, five key industry leaders who are proven trendsetters in their fields addressed these themes while sharing insights to help truckstop and travel plaza operators improve their operations. Did you catch the Live from The NATSO Show quick takes on each keynote?

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Seven Tips to Maintain Sales Amid Growing Competition

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Leadership & Strategy

I think it is fair to say that our industry is seeing many ‘X factor’ locations begin to take shape in our fuel and retail environment. New entries to our industry as well as those that may be returning to the market after some absence are beginning to dot the interstate landscape. They are staking their claim to the interstate customer and most are performing well, taking market share from here and there.

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