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NATSO Blog: International

International Study Tour to Showcase Innovation and Business Acumen

Posted in: Truckstop Business, International, Leadership & Strategy

This year the NATSO Foundation is taking truckstop operators to Santiago, Chile September 7 - 11.

Attendees will tour facilities and meet with executives of Copec, one of Chile's most successful companies. Copec has maintained a 50 percent fuel market share in Chile over the past two decades, despite formidable competitors including Shell, PetroBras and others. Learn more about Copec on their website. (To translate, view the website using Google Chrome and select Translate at the top of the page.)

Other Copec highlights include:

Excellence in network planning, investment and innovation;
Self-serve food ordering kiosks and fuel dispensers that accept cash in addition to credit cards;
Sustainability initiatives such as wind energy and solar energy use; and
Innovative branded vending.

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International Retailers Embrace New Ideas

Posted in: Truckstop Business, International

Several international locations are experimenting with new ideas, such as paid restrooms and bulk windshield wash distribution where the customer filled his washing fluid at the pump as was charged accordingly.

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International Retailers Embrace Digital Signage

Posted in: Truckstop Business, International

European retailers have embraced digital signage as part of their marketing and merchandising programs to a much greater degree than their American counterparts operating in the same format.

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International Retailers Understand Importance of Signage

Posted in: Truckstop Business, International

It was apparent that the European retailers understood the importance of messaging from the street, to the entrance to the transaction counter.

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International Retailers Focus on Open and Inviting Shopping Experiences

Posted in: Truckstop Business, International

We also saw a focus on an open, inviting shopping experience, whereas UK retailers had much larger SKU counts driven in the food categories with robust offerings of prepared and ‘craft’ fresh offerings.

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International Retailers Focus on Fresh Food

Posted in: Truckstop Business, International

For the most part the programs that have been embraced are those that ‘craft’ the food—creating the perception of VERY FRESH FOOD programs. It is a lot like Starbucks and/or Panera Bread where the product arrives in a box and then is thawed and ‘crafted’ to appear fresh.

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International Financial Tips

Posted in: Great Ideas, International

When shopping in London, or anywhere overseas, there are several financial considerations to keep in mind.

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Study Hard Before NATSO's International Study Tour

Posted in: Truckstop Business, International

Dan Alsaker shares his tips for preparing for NATSO’s International Study Tour.

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