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NATSO Blog: Americans with Disabilities Act

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Toilet Mounted too Far or Too Close to the Adjacent Wall

Posted in: Truckstop Business, Americans with Disabilities Act

Restrooms are a key area to focus on when providing accessible facilities to your patrons. The requirements listed in the 2010 ADA Standards for Accessible Design are extensive. Today we begin a group of blog posts to help you navigate these restroom requirements.

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Condiments Not Within Required Reach Ranges

Posted in: Truckstop Business, Americans with Disabilities Act

Making sure all your customers can reach the ketchup and mustard is important. We’ve found that condiments that are not within the required reach ranges is one of the top Americans with Disabilities Act (ADA) compliance issues seen in truck stops and travel plazas.

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Non-compliant Cup and Lid Dispenser Heights

Posted in: Truckstop Business, Americans with Disabilities Act

Last month my post covered reach ranges with respect to drink machines control and counter heights. This month’s post is a continuation of the topic and discusses the requirements for the height of drink cup and lid dispensers.

The most important thing to know is that one of each type and one of each size should be available within the required reach ranges. When we say one of each type, this means cups and lids for hot, cold and frozen drinks, for example plastic, paper, Styrofoam. Straws must also be accessible within the required reach ranges. For details about reach range requirements please reference my post from July.

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Non-compliant Drink Machine Control Heights and Counter Top Heights

Posted in: Truckstop Business, Americans with Disabilities Act

The devil is in the details. We find that some of the top Americans with Disabilities Act (ADA) compliance issues seen in truck stops and travel plazas are overlooked details within the Standards. This month we look at how non-compliant counter top heights also affect drink machine control heights.

Drink machine controls are often too high when the machines are placed on top of counter tops that are too high. We’re finding that when counters are leveled, they are leveled up. This makes the counters too high, often as little as a quarter inch. Yes, a quarter of an inch does matter.

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Non-Compliant Sales Counters Due to Height and Width Issues

Posted in: Truckstop Business, Americans with Disabilities Act

The 2010 ADA Standards for Accessible Design section 904 covers the guidelines for sales and service counters.

904.4.1 Parallel Approach. A portion of the counter surface that is 36 inches long minimum and 36 inches high maximum above the finish floor shall be provided. A clear floor or ground surface complying with 305 shall be positioned for a parallel approach adjacent to the 36 inch minimum length of counter.

904.4.2 Forward Approach. A portion of the counter surface that is 30 inches long minimum and 36 inches high maximum shall be provided. Knee and toe space complying with 306 shall be provided under the counter. A clear floor or ground space complying with 305 shall be positioned for a forward approach to the counter.

Most sales and service counters are designed for a parallel approach. Section 305 is referred to in both the parallel and forward approach. It states that the clear floor space in front of the sales and service counter should be a minimum of 30 by 48 inches.

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Curb Ramps with Greater Than the Allowable Slopes

Posted in: Truckstop Business, Americans with Disabilities Act

We continue our series on the top 20 Americans with Disabilities Act (ADA) compliance issues seen in truck stops and travel plazas by discussing curb ramps. Are your curb ramps compliant?

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Lack of Accessible Fuel Dispensers Due to Control Heights

Posted in: Truckstop Business, Americans with Disabilities Act

At least one fuel dispenser must comply with the 2010 ADA Standards for Accessible Design (section 228). In order to provide equal access to individuals with disabilities at least one of each type of fuel grade sold must be available at an accessible fuel dispenser. Also, the accessible fuel dispenser should be the closest to the accessible entrance.

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Parking Space Slopes Exceeding the Allowable Slopes

Posted in: Truckstop Business, Thought Leader, Americans with Disabilities Act

Last month we discussed a study that found 95 percent of all ADA lawsuits filed contain an issue regarding parking spaces. We’ll continue our series on the top 20 Americans with Disabilities Act (ADA) compliance issues seen in truck stops and travel plazas by discussing parking space slopes.

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Parking Spaces Not the Closest to the Front Door

Posted in: Truckstop Business, Thought Leader, Americans with Disabilities Act

Today I’ll go over the need for parking spaces to be the closest to the front door.

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Accessible Routes at Truckstops: Cross Slopes and Running Slopes

Posted in: Truckstop Business, Thought Leader, Americans with Disabilities Act

We begin our series on the top 20 Americans with Disabilities Act (ADA) compliance issues seen in truckstops and travel plazas by discussing accessible routes. I’ll give you tips on how to measure cross slopes and running slopes along accessible routes from parking spaces and public right-of-ways.

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