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NATSO Blog: Americans with Disabilities Act

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Unsatisfactory Performance Excused by Disability?

Posted in: Truckstop Business, Americans with Disabilities Act

Is an employee who reports a reading/writing disability covered under a protected class? Are there suggestions on how to handle if this employee reported this after receiving a written reminder for performance related issues when no prior notice had been provided to HR either verbally or in writing. The employee in this instance has been employed by the company for 8 years.

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Paper Towel Dispensers Mounted Outside The Allowable Reach Ranges

Posted in: Truckstop Business, Americans with Disabilities Act

Bathrooms are common offenders of the 2010 ADA Standards for Accessible Design; architects, contractors and facility managers often miss important details. For example, paper towel dispensers have specific height and clearance requirements lined out in the Standards. A dispenser must be proper height from the floor, with an adequate area for the individual to move in order for it to be considered accessible for those that are disabled.

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Accessible Parking Spaces for Class 8 Trucks

Posted in: Truckstop Business, Americans with Disabilities Act

Regulations for accessible parking spots are an important part of the ADA Standards, especially for truckstop and convenience store owners. Because it is easy to identify a noncompliant parking lot, parking has become the number one issue for ADA lawsuits across the country. Facility owners are becoming more knowledgeable in just what kind of accessible parking is required – but many are unfamiliar with more specific rules in the ADA, such as those for accessible parking spots for Class 8 trucks.

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Toilet Paper Dispensers Mounted Outside The Allowable Ranges

Posted in: Truckstop Business, Americans with Disabilities Act

The placement of toilet paper dispensers is a small, but essential part in adhering properly to ADA regulations in restrooms. It is important not to overlook the smaller details.

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ATMs Without Operating Audible Instructions And No Braille Instructions Provided

Posted in: Truckstop Business, Americans with Disabilities Act

American banks have become easy targets for Americans with Disabilities Act (ADA) lawsuits, largely due to accessibility issues with Automated Teller Machines (ATMs). Because these machines are easy to spot and quickly check for compliance, any place they are found – truck stops and convenience stores especially – is at-risk for ADA litigation.

Often, ATMs do not meet the requirements for audible instructions and Braille.

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Sinks Mounted Higher Than The Allowable Height And Not Enough Knee/Toe Clearance Under The Sink

Posted in: Truckstop Business, Americans with Disabilities Act

Like most standards for accessible design, this standard boils down to one question: How can we ensure that all individuals, including those with limited mobility, can use this facility for its intended purpose?

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Toilet Room Mirror Mounted Too High From The Bottom Of The Reflecting Surface

Posted in: Truckstop Business, Americans with Disabilities Act, Operations

The Department of Justice considers accessibility of toilet rooms to be third priority in ADA compliance, and a common issue we see in this area relates to the toilet room mirrors.

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Toilet Room Signs Improperly Mounted

Posted in: Truckstop Business, Americans with Disabilities Act

When it comes to toilet rooms, signage can seem like an obvious and easy last piece of the puzzle, but there are a few simple yet important ADA rules when it comes to these placards.

The two issues facility managers must consider when applying toilet room signage are height and placement.

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Toilet Room Doors without Proper Maneuvering Clearances

Posted in: Truckstop Business, Americans with Disabilities Act

When reviewing the 2010 ADA Standards regarding accessible toilet rooms the biggest change is the acknowledgement that toilet rooms need to be reconfigured to make it easier for side transfer. This will allow the ability to access the toilet and sink and still maneuver on and off the toilet and in and out of the toilet room with ease.

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Grab Bars at the Toilet Mounted in Wrong Location

Posted in: Truckstop Business, Americans with Disabilities Act

As we discussed last month, restrooms are a key area to focus on when providing accessible facilities to your patrons. In addition to the requirements for the location of toilets, there are requirements for locations of grab bars. Grab bars that are mounted in the wrong location vertically and horizontally are on the list of the top Americans with Disabilities Act (ADA) compliance issues seen in truck stops and travel plazas.

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