The NATSO Foundation Launches Online Training: How Truckstops Help People


The NATSO Foundation launched a new online learning initiative designed to strengthen the nation’s truckstop and travel plaza industry by delivering comprehensive educational and safety training mate­rials to truckstop owners, operators and employees.

With an initial focus on “How Truckstops Help People,” the NAT­SO Foundation’s first online training suite will offer four e-learning courses designed to help teach members of the truckstop and travel plaza indus­try how to respond to requests for help from people in need of assistance in various life-threatening scenarios.

The first module titled “The Role of Truckstops in Combating Human Trafficking” launched in January in support of National Human Trafficking Awareness month and teaches truckstop owners, opera­tors and employees the warning signs of human trafficking and how to help a potential victim.

A second 30-minute course titled “How Truckstops Help the Homeless” teaches how to assist someone who may be experiencing homelessness or who is without resources at your location.

Additional courses planned will focus on how to help a driver suffer­ing distress and how to respond to a natural disaster.

The Critical Role Truckstop Employees Play
Truckstops and travel plazas nation­wide play an integral role in the com­munities in which they operate. Assisting those who may be experiencing homelessness or who may be a victim of human trafficking is one step that the truckstop community can col­lectively take to make a meaningful impact on the lives of people who need help. As businesses that cater to the traveling public and support local communities, truckstops and travel plazas are in a unique position to help.

Pledge To Train Your Employees
The NATSO Foun­dation is asking every member of the truck­stop and travel plaza industry to join in its educational mis­sion of training the industry in how to respond to requests for help to ensure that every member of the truckstop in­dustry is prepared to respond.

Truckstops and travel plazas are asked to commit to training their employees using the NATSO Foundation’s new online training courses in the “How Truckstops Help People” series.

Through the NATSO Founda­tion’s online training tools, truck­stops nationwide now have a new avenue for expanding their knowl­edge base and supplementing their own employee training.

Members of the truckstop and travel plaza community are asked to sign the pledge today!

The Ripple Effect Of Caring
Not only does taking an active role of helping those in need benefit com­munities, it can have a wide-reaching benefit as well. More than 80 percent of U.S. consumers consider corporate responsibility when deciding where to spend their money. What’s more, most companies’ success is impact­ed by the health of the community around them and employees are more loyal to companies that play an active role in socially responsible issues.

Who Can Use The Course?
The NATSO Foundation’s online education courses are available free of charge to anyone in the nation’s truckstop and travel plaza community on the NATSO Foundation’s Learning Management System. A userID and password to NATSO’s website is required. Users unsure of their NATSO website log-in or in need of an account can contact NATSO’s Manager of Travel Plaza Member Services Kimberly Roberts at (703) 739-8573 or Courses can be accessed at


What You Will Learn
After completing “How Truckstops Help the Homeless,” users will be able to:

  • Understand the causes of homelessness;
  • Comprehend the different types of homelessness;
  • Recognize the benefits of helping the homeless for your truckstop and your community; and
  • Assist someone in your location who may be experiencing homelessness or is without resources.

 After completing “The Role of Truckstops in Combating Human Trafficking” users will be able to:

  • Define human trafficking;
  • Understand the risks to business;
  • Learn steps to take to manage those risks;
  • Recognize populations vulnerable to human trafficking;
  • Recognize signs of human trafficking; and
  • React to a suspected incidence of human trafficking at their location.


Donate Today!
The NATSO Foundation continues to seek the critical funds necessary to develop the online training courses in the “How Truckstops Help People” series. By donating to the NATSO Foundation’s online learning initiative, you will help to strengthen the nation’s truckstop and travel plaza industry by delivering comprehensive educational and safety training materials to truckstop owners, operators and employees. Donate today at

For more information, contact NATSO Vice President, Public Affairs Tiffany Wlazlowski Neuman at (703) 739-8578 or

Tiffany Wlazlowski Neuman's photo

Tiffany Wlazlowski Neuman

Tiffany Wlazlowski Neuman develops and executes communications strategies to advance NATSO’s public relations and advocacy goals. Tiffany also develops and oversees partnerships related to the NATSO Foundation’s public outreach initiatives. Tiffany lives in the D.C. metro area with her husband and their two sons.More
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