Technology Works to Speed Fuel Transactions at Truckstops


With increased demands on drivers and hours-of-service regulations, pro­fessional drivers are eager to stop for what they need and get back on the road as quickly as possible. Locations are offering more convenient food options and working to speed trans­actions inside the store, but many have been limited with what they could do on the fuel islands.

“The whole fueling process could easily take 15 minutes. If the wind is blowing and it is 15 degrees, it isn’t a pleasant situation, but it is the way things have been for 40 years,” said Roger Cole, editor of NATSO’s Biz Brief and a former NATSO chairman.

For passenger vehicles, fueling is as easy as pulling up to the pump and swiping a credit card, but that isn’t the same for professional drivers. Truck­ing companies often require drivers to enter multiple data points that are designed to reduce fraud and theft but can slow the process...

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Mindy Long's photo

Before launching a full-time freelance career, Long edited NATSO's Stop Watch magazine. Prior to that Long worked as a staff reporter for Transport Topics, a weekly trade newspaper, covering freight transportation, fuel and environmental issues. In addition to covering the transportation sector, Long has written, reported and edited for a variety of media outlets. She was the Washington correspondent for WCAX-TV (CBS) in Burlington, Vt., a criminal court reporter in Chicago and a freelance copy editor for Kiplinger’s Personal Finance magazine in Washington D.C. Long hold a master’s degree from Northwestern University’s Medill School of Journalism in Evanston, Ill., and a bachelor’s degree in Communications from Westminster College in Salt Lake City.More
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