Changes at Lancaster Travel Plaza Boost Curb Appeal

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Photo Credit: Jules Clifford

At Lancaster Travel Plaza in Lan­caster, Pennsylvania, a kids' play area, a water fountain and new landscaping all add to the curb appeal, drawing in four-wheel and professional drivers alike. The changes were all part of a renovation that took place under the location’s new owner, Anil Jivani, who purchased the location in 2012.

Jivani addressed a number of maintenance, employee and cus­tomer service issues. “We added a Subway restaurant, improved our customer service and tackled a big list of merchandising improve­ments. We received a big response from all that work,” Jivani said. All this helped increase the number of gallons the location sells to 300,000 from 70,000. He also credits their success to their association with AMBEST and NATSO...

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Amy Toner's photo

Toner markets NATSO products, services and meetings. She is the content editor of NATSO's core websites, Stop Watch magazine and Highway Business Matters biweekly articles. In addition, she provides creative services across all departments. Toner joined NATSO in 2006. Prior to joining the association, she served as director of membership services at an association for ambulatory surgery centers. Toner lives in Washington, D.C., with her husband and son. More
Source:
Stop Watch Magazine
Supplier Focus:
AMBESTDAS Distributors
Retailer Featured:
Lancaster Travel Plaza

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