Operations Articles

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Manage Food Costs to Increase Margins and Maximize Profits

April 30, 2017

Manage Food Costs to Increase Margins and Maximize Profits

Managing food costs is a key way to improve restaurant margins, and even small changes can result in big savings over the course of a year. Truckstop and travel plaza operators said they take a multifaceted approach to address supply costs as well as food waste and theft.

Four Steps to Preventing Underage Tobacco Sales at Your Truckstop

April 18, 2017

Four Steps to Preventing Underage Tobacco Sales at Your Truckstop

For all the various FDA regulations, there are many steps necessary to comply. Training employees is certainly one of them. However, FDA points out four “effective steps to prevent violations of the minimum age requirements for the sale of tobacco products.” They are: Adopting and enforcing a written policy against sales to minors; Informing its employees of all applicable laws; Establishing disciplinary sanctions for employee noncompliance; and Requiring employees to verify age by way of photographic identification or electronic scanning device.

Reduce Theft at Your Truckstop Location [Infographic]

January 1, 2017

Reduce Theft at Your Truckstop Location [Infographic]

Following the holidays, theft can increase as employees and customers alike start realizing they may have overspent on gifts. This infographic offers several easy, actionable tips that can help operators reduce shrink.

Truckstop Travels

January 1, 2017

Truckstop Travels

Darren Schulte, NATSO vice president of membership, frequently visits NATSO members to review their locations and offers impactful merchandising and operational improvements. He periodically shares stories about the great retailers he visits on the blog. Here is snap shot of just a few.

Making Change Part of Your Truckstop's Culture

November 1, 2016

Making Change Part of Your Truckstop's Culture

The ability to evolve and change can strengthen a business and contribute to long-term success. Within the truckstop and travel plaza industry, shifts in consumer behavior coupled with increasing competition are driving the need for operators to explore and adopt new service offerings in order to stay competitive.

Focusing on Safety at Your Truckstop Boosts Employee Morale and Cuts Costs

June 30, 2016

Focusing on Safety at Your Truckstop Boosts Employee Morale and Cuts Costs

At Sapp Bros. safety starts with its safety mission that is hanging up in every location: Sustain zero accidents by providing a safe environment worked in by safety minded employees.

10 Tips For Conserving Water at Your Truckstop

March 1, 2016

10 Tips For Conserving Water at Your Truckstop

Detect And Fix Any Leaks. The easiest and cheapest way to save water and money is to periodically check and fix leaks from pipes, fixtures, appliances and equipment. Install High-Efficiency Plumbing Fixtures And Appliances. High-efficiency toilets, urinals, pre-rinse spray valves, clothes washers, dishwashers and shower heads can save water, and some municipalities offer rebates.

Simmons Travel Center: Where the Drivers Always Come Back Happy

June 20, 2013

Simmons Travel Center: Where the Drivers Always Come Back Happy

Take exit 8 off I-95 in emporia, Va., and you’ll find NATSO member Simmons Travel Center. In business since 1941, the location offers a haircut at their hair salon, a slice of pizza from Hunt Brothers Pizza and perhaps most importantly, a friendly smile to greet every customer. When you leave, you’ll want to come back or at least that is the goal at this family-owned location. “Our motto is bring them back happy,” shared General Manager Tony Moore.

Cars, Carrots and Christian Faith in Glenrio, N.M.

March 1, 2013

Cars, Carrots and Christian Faith in Glenrio, N.M.

Russell’s Truck and Travel Center 2 has it all—a business built on Christian values, a one-in-a-million car museum, a family of owners skilled in grocery items and even a director of operations that sleeps on location.