Hot Dispensed Beverages Articles

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Third Wave of Coffee: Barista Or Coffee Captain As Tour Guide

December 18, 2014

Third Wave of Coffee: Barista Or Coffee Captain As Tour Guide

It is more relevant now than ever to adopt the industry best practice of having a designated “Coffee Captain”, especially during peak service times.

Third Wave of Coffee: Learn The Coffee Story

December 11, 2014

Third Wave of Coffee: Learn The Coffee Story

Consider adding details of your coffee’s specific story to the merchandising materials on display at your coffee counter, such as a photo of a farm in the growing region or a relevant twist on the name of the blend.

Coffee Trends: Sustainability

November 27, 2014

Coffee Trends: Sustainability

Customers have a broadened taste preference and increasing awareness of sustainability, organic coffees and origin stories.

Coffee Trends: Health and Snacking

November 13, 2014

Coffee Trends: Health and Snacking

A universal push towards healthful offerings is balanced with a continued craving for “creamy, high-fat, tasty goodness” as an indulgent treat.

Coffee Trends: Flavors

November 6, 2014

Coffee Trends: Flavors

The top five coffee flavors in foodservice with the highest menu penetration remain a display of traditional favorites.

Coffee Holiday Promotions: New for New Year

October 23, 2014

Coffee Holiday Promotions: New for New Year

Help make both your and your customers’ New Year start successfully with a new product, new offering or new promotion.

Coffee Holiday Promotions: Customer Appreciation

October 16, 2014

Coffee Holiday Promotions: Customer Appreciation

Any time is a great time to show your appreciation to your customers, but Thanksgiving makes a naturally perfect occasion to tell them Thanks.

Hot Coffee Trends & Attitudes

August 28, 2014

Hot Coffee Trends & Attitudes

Two-thirds of consumers agree that coffee helps them to improve their mental focus and helps them get things done.

Why Is Hot Coffee Consumed?

August 21, 2014

Why Is Hot Coffee Consumed?

Top consumer need states, what motivates consumers to purchase, include personal loyalty, price sensitivity and as a treat. Of these top three, price was the only one to grow in importance from 2012 to 2013.

Where Is Hot Coffee Consumed?

August 14, 2014

Where Is Hot Coffee Consumed?

Both the Northeast and South regions are heavy coffee consumers, with approximately 30% of the servings share each. The Central and West regions hold about 20% market share each.

Who Drinks Hot Coffee?

August 7, 2014

Who Drinks Hot Coffee?

United States is the largest coffee market in the world with 110 million adult Americans consuming brewed coffee. This equates to 46% of Americans drinking brewed coffee each day.

When Is Iced Tea Consumed?

June 19, 2014

When Is Iced Tea Consumed?

Not surprisingly, iced tea is ordered most often with a meal at lunch and supper across all foodservice segments (1).

Generate Buzz with Limited Time Offerings (LTOs)

May 22, 2014

Generate Buzz with Limited Time Offerings (LTOs)

Limited time offerings (LTOs) are a different kind of “fresh” that are equally important in coffee.

Cultivate Loyalty

May 15, 2014

Cultivate Loyalty

Loyalty program benefits have a high derived importance for consumers (Boston Consulting Group 2013 survey).

Excellence in Execution

May 8, 2014

Excellence in Execution

Nearly 450 million cups of coffee are consumed in the US each day, with coffee incidences growing at both lunch and PM snack dayparts.

Coffee Bar Layout Tips to Maximize Sales

May 1, 2014

Coffee Bar Layout Tips to Maximize Sales

Convenience is still one of the leading coffee purchase drivers (second only to quality), so your coffee bar must quickly and efficiently meet the needs of your customers.

Truckstops Purchase 35% More Grocery Products

March 25, 2014

Truckstops Purchase 35% More Grocery Products

The January to December 2013 McLane/NATSO Foundation Index is now out. The index found that average purchases per truckstop jumped to $16,335 per week during 2013, compared with $15,784 in 2012.

Operators Increase Beverage Sales With The Right Product Mix

March 1, 2014

Operators Increase Beverage Sales With The Right Product Mix

Whether they come from the cooler, the fountain or the coffee bar, beverages make up a significant portion of travel plaza and truckstop sales. Stocking the right mix and the latest offerings not only keeps customers happy, it also increases sales. To ensure they have desirable products, operators can monitor traffic patterns, get to know their customers and stay current on the latest trends.

Truckstop Merchandise Purchases Up 10% Vs. 2012

June 5, 2013

Truckstop Merchandise Purchases Up 10% Vs. 2012

The total merchandise purchases per week per travel plaza and truckstop excluding cigaretteswere up 10% for the first quarter of 2013 compared to the first quarter of 2012 according to the 1st Quarter 2013 McLane-NATSO Foundation Index. Total travel plaza and truckstop convenience purchases from McLane averaged $16,332 per week during the first quarter of 2013 versus $15,578 during the first quarter of 2012.

Travel Plaza and Truckstop Industry Convenience Product Trends

March 1, 2013

Travel Plaza and Truckstop Industry Convenience Product Trends

A dose of the quarterly analysis of weekly purchases of travel plaza and truckstops served by McLane.

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