General Manager Articles

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8 Ways To Keep Truckstop Managers Happy

January 1, 2017

8 Ways To Keep Truckstop Managers Happy

Profit center managers serve as the backbone of a truckstop or travel plaza, and keeping them engaged can increase their loyalty, boost productivity and contribute to the organization's overall success.

Investing in Employees at Coffee Cup Fuel Stop

May 1, 2015

Investing in Employees at Coffee Cup Fuel Stop

At Coffee Cup Fuel Stops, cultivating long-term employees starts even before someone applies to the company.

You Have Questions. We Have Answers.

April 19, 2013

You Have Questions. We Have Answers.

One of NATSO’s primary roles is to deliver solutions to members’ challenges. Each day members tap into the expertise of NATSO’s staff for answers to some of their most pressing questions. Stop Watch compiled some recent member inquiries and sat down with Darren Schulte, NATSO’s vice president of membership, for detailed answers.

Preparation for the Facilitation Session at The NATSO Show

January 14, 2013

Preparation for the Facilitation Session at The NATSO Show

The NATSO Show attendees that plan to attend the Fundamental Leadership Skills: Facilitation educational session at The NATSO Show have homework. Session facilitator Jeffrey Cufaude of Idea Architects has prepared a video for attendees that provides techniques for engaging other people’s best contributions.

A Day in the Life of a Truckstop Operator: Michael Sibley

January 12, 2013

A Day in the Life of a Truckstop Operator: Michael Sibley

For Michael Sibley, Travel Center in LaPlace, La., work is spread between his home office and the travel plaza.

Laplace Travel Center, Poker and Plenty More

January 1, 2013

Laplace Travel Center, Poker and Plenty More

Michael Sibley, President of LaPlace Travel Center in LaPlace, La. talks to Stop Watch about how he has improved his business.

Hire and Keep 'A' Players

November 1, 2012

Hire and Keep 'A' Players

When a company is clear about its values, hiring only ‘a’ players need not be an overwhelming task.

A Day in the Life of a Truckstop Operator: Tristen Griffith

September 15, 2012

A Day in the Life of a Truckstop Operator: Tristen Griffith

Emails, phone calls, employees, guests, vendors, spreadsheets and financials are always a continuous work in progress.

Sacramento 49er Travel Plaza Stands Out for Almost 40 Years

May 1, 2011

Sacramento 49er Travel Plaza Stands Out for Almost 40 Years

To make the Sacramento 49er Travel Plaza in Sacramento, Calif., stand out, President and General Manager Tristen Rust Griffith emphasizes her employees, seeks out innovation and focuses on the travel plaza’s bottom line.