Benchmarks Articles

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Operators Slice And Dice Data for Business Insights

July 1, 2014

Operators Slice And Dice Data for Business Insights

Information is everywhere and the number of sources producing information is constantly increasing. Big data—a popular term used to describe the growth and availability of both structured and unstructured information—is changing the way many companies operate. Today’s operators are relying on insights from their customers, internal processes and business operations to uncover new opportunities for growth. The challenge with any data set is converting it into useable information by identifying patterns and deviations from those patterns. By analyzing both internal and external sources of data, operators are able to better understand their customers, identify trends and predict sales.

Key Performance Indicators

September 1, 2013

Key Performance Indicators

It seems one topic that often comes up at industry events that operators dance around is their key performance indicator. Everyone is interested in knowing what one key performance indicator or metric their fellow operators value the highest and why. So, we recently asked industry specialists and operators that question and received the following responses.

What magazines, blogs or websites do you read?

November 1, 2011

What magazines, blogs or websites do you read?

“The First Thing I Read is Stop Watch.”

A Treasure Trove of Wisdom in The Human Library

January 1, 2011

A Treasure Trove of Wisdom in The Human Library

This year at The NATSO Show, NATSO is creating its own interactive one-on-one learning library that will be filled with experts in their fields.