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NATSO, Truckstop and Travel Plaza Operators Mourn the Loss of Carolyn Moon, an Industry Icon

September 1, 2017

NATSO, Truckstop and Travel Plaza Operators Mourn the Loss of Carolyn Moon, an Industry Icon

The truckstop industry mourned the loss and re­membered the significant contribu­tions Carolyn Moon made to the industry, including serving as a co-founder of NATSO and supporting the NAT­SO Foundation.

Manage Food Costs to Increase Margins and Maximize Profits

April 30, 2017

Manage Food Costs to Increase Margins and Maximize Profits

Managing food costs is a key way to improve restaurant margins, and even small changes can result in big savings over the course of a year. Truckstop and travel plaza operators said they take a multifaceted approach to address supply costs as well as food waste and theft.

Tom Heinz Honored With Hall of Fame Award

March 1, 2017

Tom Heinz Honored With Hall of Fame Award

Tom Heinz, president and co-founder of Coffee Cup Fuel Stops, has a long history of supporting the truckstop and travel plaza industry, his employees and his community. More than 30 years ago, Heinz co-founded Coffee Cup Fuel Stops and has grown the business, which today has multiple locations in North Dakota, South Dakota and Wyoming. He has been a member of NATSO for more than 20 years and has spent countless hours volunteering for both NATSO and The NATSO Foundation.

Attract New Truckstop Customers to Boost Sales

November 1, 2016

Attract New Truckstop Customers to Boost Sales

In today’s market, truckstops and travel plazas are facing increased competition on several fronts. Restaurants and retailers are adding fuel as well and charging stations for electric vehicles, and convenience stores are rolling out amazing grab-and-go food programs. At the same time, improved fuel mileage on ve¬hicles means customers don’t have to stop as often for fuel. In response, operators are stepping up their efforts to attract new customers while also increasing the conversion rate of fuel customers, getting them to come into the store.

Truckstop Operators Respond To The Changing Fuel Efficiency Landscape

August 31, 2016

Truckstop Operators Respond To The Changing Fuel Efficiency Landscape

It is well known that higher productivity vehicles and fuel efficiency standards for trucks are gradually reducing the per-vehicle demand for diesel, which is likely to change operations at truckstop and travel plaza locations across the country.

8 Ways to Maximize Slow Times at Your Truckstop

August 31, 2016

8 Ways to Maximize Slow Times at Your Truckstop

Even the busiest locations experience slow times of the day, and operators said they use those slow periods to prepare for peak times and get creative to boost business during traditionally slow times.

Translating Trucking Trends Into Profitable Action Items At Your Truckstop

May 1, 2016

Translating Trucking Trends Into Profitable Action Items At Your Truckstop

The successes and challenges the trucking industry experiences have a significant effect on the nation’s truckstops and travel plazas, which means staying cur-rent on trucking trends is crucial for businesses that serve drivers. What’s more, successful truckstop and travel plaza operators know that trends often result in new opportunities.

What To Do When You Are The Aspiring Truckstop Leader

May 1, 2015

What To Do When You Are The Aspiring Truckstop Leader

Leaders exist within every level of a business, whether it is an hourly employee, shift leader, a general manager or the head of the company. What’s more, everyone has the opportunity to lead in some way each day, either at work, at home or in the community.

Eight Tips for Strengthening the Truckstop Team

May 1, 2015

Eight Tips for Strengthening the Truckstop Team

Strong leaders know that they are only as strong as the team surrounding them. Effective leaders take time to coach those under them, which ultimately improves operations and the company’s profitability. John Kotter, professor emeritus at Harvard Business School and an expert on leadership and change, has said that successful corporations don’t wait for leaders to come along. Instead, they actively seek out people with leadership potential and expose them to career experiences that will develop that potential.

Focusing on the Future: Truckstop Operators Look to Innovation and Advocacy

January 1, 2014

Focusing on the Future: Truckstop Operators Look to Innovation and Advocacy

Today's truckstops and travel plaza operators are navigating a mature industry. That means they must continue to innovate to maintain and grow sales. At the same time, they are also keeping tabs on government regulation that may change the way they do business and advocating for the future of the industry.

Truckstop Operators Weigh in on Successful Sales Visits

August 9, 2013

Truckstop Operators Weigh in on Successful Sales Visits

Sales visits are one of the best opportunities for industry suppliers to build relationships and secure sales with truckstop and travel plaza operators. But for a sales visit to be effective, it has to meet the needs of all involved. To help suppliers better understand what operators look for in a sales visit, Highway Business Matters sat down with Seth Miller of Petro Travel Store #353 in Portage, Wis., and David Shoemaker of Shoemaker’s Travel Center in Lincoln, Neb., to get their top tips for quality sales meetings.

James A. "Jim" Haslam Stands Out as an Industry Leader

January 1, 2013

James A. "Jim" Haslam Stands Out as an Industry Leader

Haslam’s leadership and expertise has benefited his family business and the truckstop and travel plaza industry alike, and The NATSO Foundation is pleased to honor him with the Hall of Fame award.

Negotiating Vendor Contracts

January 1, 2013

Negotiating Vendor Contracts

When business owners make their way to the negotiating table, preparation is the key to success.

Slideshow: Creative Displays Direct Traffic & Create Atmosphere

September 20, 2012

Slideshow: Creative Displays Direct Traffic & Create Atmosphere

NATSO operators submitted pictures of some the creative displays they are using to Stop Watch magazine.

How Do You Keep Your Management Interested in the Business?

September 1, 2012

How Do You Keep Your Management Interested in the Business?

NATSO independent operators share how they keep their management interested in the business.

Operators Use Displays to Direct Traffic and Create Atmosphere

September 1, 2012

Operators Use Displays to Direct Traffic and Create Atmosphere

Operators are getting creative and turning to modular displays that can direct traffic within their stores and highlight their products.

What industries do you look to for inspiration?

September 1, 2011

What industries do you look to for inspiration?

NATSO members look to different industries for their Truckstop business needs.

Upgrades at Travel Plazas Mean Business Opportunities for Their Suppliers

October 15, 2010

Upgrades at Travel Plazas Mean Business Opportunities for Their Suppliers

Whether it is installing new equipment to meet government mandates or adding a fresh coat of paint to increase curb appeal, truckstops and travel plazas are always reinvesting in their businesses.

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