Topics: Truckstop Business

Advice on Getting Customers Inside Your Travel Center to Buy

Advice on Getting Customers Inside Your Travel Center to Buy

Travel centers are seeing increased competition from c- stores and non-retail companies that are catering to professional drivers, making it more important than ever for operators to get to know their customers, leverage their behavior and provide more to those who are already stopping. Darren Schulte, NATSO’s vice president of membership, and Christine Schoessler, NATSO’s chief operating officer, share opportunities for growing revenue. More

DAS’s New President Steve Birli on Travel Center Retail and His Role

DAS’s New President Steve Birli on Travel Center Retail and His Role

DAS President Steve Birli sat down with the NATSO Foundation during NATSO Connect to discuss travel center retail, what the future looks like, and what he likes most about the industry.  More

Automation and Digitization are Changing Nearly Every Industry Including Travel Centers

Automation and Digitization are Changing Nearly Every Industry Including Travel Centers

Automation and digitization are changing nearly every industry, including trucking and highway-based businesses that serve drivers. The Ernst & Young report Embracing the Automation Revolution in Trucking, which was prepared in collaboration with the NATSO Foundation, said a world in which automation becomes the norm in the trucking industry is already beginning to emerge. More

What Is In and What Is Out for Travel Center Design

What Is In and What Is Out for Travel Center Design

A 2023 poll from NATSO members found that 63 percent are ‘likely’ to invest in a rebuild or remodel during the next 12 to 18 months. Enter Darren Schulte, vice president, membership, NATSO and Michael Lawshe, president, Paragon Solutions, to the podcast conversation to tell us what is IN and what it OUT for travel center design. More

RVers are Hitting the Road, Travel Centers are Ready

RVers are Hitting the Road, Travel Centers are Ready

The recreational vehicle industry has been experiencing nearly 45 years of long-term growth but saw a spike in traffic due to the pandemic, creating an opportunity for travel centers to serve them. “RV customers are an untapped potential. Oftentimes, these customers are retirees with extra time and more disposable income. They purchase a large number of gallons and are an opportunity for additional general merchandise and food sales,” Darren Schulte, NATSO’s vice president, membership, said. More

Attract Customers, Give Direction with the Right Mix of Signs for Your Travel Center

Attract Customers, Give Direction with the Right Mix of Signs for Your Travel Center

Outdoor signage at truck stops and travel centers can enhance the customer experience, provide direction, convey essential information, and build the company's brand. More

NATSO Announces 2024 Board of Directors

NATSO, representing truck stops and travel centers, is proud to announce the installation of its new slate of officers following its 2024 spring Board of Directors meeting. More

NATSO Foundation Creates a Travel Center and Truck Stop New Build Toolkit

NATSO Foundation Creates a Travel Center and Truck Stop New Build Toolkit

The truck stop and travel center industry is unique, which means travel centers need unique guidance when planning a new build. The NATSO Foundation has created a toolkit to help travel center operators develop new locations. Chapters include Initial Planning Considerations, Deciding on Your Architecture and Design, and Creating Your Convenience Store. More

Iowa 80 Celebrates 60 Years of Serving the Professional Driver

Iowa 80 Celebrates 60 Years of Serving the Professional Driver

Delia Moon Meier, senior vice president of Iowa 80 Group, joined the NATSO Foundation's podcast to share about Iowa 80's impressive 60-year journey. More

2024 Trend: Travel Center Face Increased Competition

2024 Trend: Travel Center Face Increased Competition

Truck stop and travel center operators face competition from a wide range of industries, including traditional convenience stores that are now focusing on truck traffic, grocery stores and restaurants that are installing fuel pumps, and big-box stores that are adding quick-service food offerings. More

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