Photo credit: Knoxville West TA Travel Center
With 175 parking spots, five service bays and 300 to 500 drivers coming through the door every day, Knoxville West TA Travel Center in Knoxville, Tennessee, keeps busy.
“You know, we have a big piece of property, but my general manager and I make sure we touch each department every day,” said Sam Smith, vice president of operations. In addition to the service center, the location features a retail store, diesel and gas sales and a food court.
Smith shared a few of the things that have kept the location thriving since opening in 1989...