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March 1, 2013
NATSO operators share who they look up to in the industry and why.
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March 1, 2013
Russell’s Truck and Travel Center 2 has it all—a business built on Christian values, a one-in-a-million car museum, a family of owners skilled in grocery items and even a director of operations that sleeps on location.
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March 1, 2013
To better understand their customers, truckstop and travel plaza operators are relying on old-fashioned, face-to- face customer service while also embracing technology to initiate conversations and engage with a customer base that is constantly on the move.
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March 1, 2013
Key leaders in the travel plaza industry and their suppliers came face to face at The NATSO Show 2013 in Savannah, Ga., in February, exchanging ideas and uncovering new solutions to improve their operations and plan for the future.
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March 1, 2013
“If you’re suggestive selling, you’re greeting customers when they come in, you’re having conversations with them, and you’re paying attention to merchandise.”
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March 1, 2013
I am a firm believer in the power of knowledge, and I feel we all owe it to ourselves and our businesses to learn something new each day. Gathering information and then sharing it with each other keeps us moving toward a future that is full of promise. As an industry, we can collaborate with each other and share ideas that spur the innovation that will take us into tomorrow.
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February 18, 2013
Gilbarco Veeder-Root and PayPal have teamed up to make PayPal an accepted payment method at tens of thousands of fueling stations around the U.S. Gilbarco said the move will allow retailers to connect more effectively with customers and simplify the way people pay for fuel and purchase in-store items. Through the partnership, Gilbarco gains access to a new user base--PayPal’s 125 million global users and the 55 million Americans who use a PayPal account right now, while also giving merchants using Gilbarco's equipment the ability to sell additional items through PayPal Wallet.
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January 25, 2013
The total merchandise purchases per week per travel plaza and truckstop were up 6% for all of 2012 compared to 2011 according to the 4th Quarter 2012 McLane-NATSO Foundation Index. Total travel plaza and truckstop convenience purchases from McLane averaged $16,545 per week during 2012 versus $15,616 in 2011.
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January 25, 2013
In a matter of days, industry suppliers and truckstop operators will come together under one roof for The NATSO Show 2013. Take a look at our quick tips to help you make the most of your time at the show.
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January 21, 2013
Don't wait for your mail to arrive to get the latest scoop on The NATSO Show. View the Official Show Guide virtually.
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January 14, 2013
The Wyatt brothers, co-owners of the Geo. H. Green Oil Company of Fairburn, Ga., raised more than $26,000 in just 27 days, a 4 percent increase over last year, in the company’s annual fund raising drive.
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January 14, 2013
A limited number of registrations are now available for the NATSO Foundation Golf Tournament that will take place at The NATSO Show. Individual registration can be submitted using theIndividual Golfer Form.
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January 14, 2013
The NATSO Show attendees that plan to attend the Fundamental Leadership Skills: Facilitation educational session at The NATSO Show have homework. Session facilitator Jeffrey Cufaude of Idea Architects has prepared a video for attendees that provides techniques for engaging other people’s best contributions.
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January 12, 2013
For Michael Sibley, Travel Center in LaPlace, La., work is spread between his home office and the travel plaza.
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January 9, 2013
The total merchandise purchases per week per travel plaza and truckstop were up 6% versus 2011 (excluding cigarettes) according to the 3rd Quarter 2012 McLane-NATSO Foundation Index. Cigarette purchases per week per travel plaza and truckstop were up 5% in the first nine months of 2012.
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January 7, 2013
Less than one year remains before most businesses will be required to offer health benefits to their workers as part of President Obama's healthcare law, and the Department of Treasury and IRS have moved forward on implementing the law's employer mandate provision, publishing a 144-page proposed regulation that outlines employers' responsibilities and coverage requirements. The regulation details requirements for full-time, part-time and seasonal workers along with how the employer mandate penalty is calculated.
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January 7, 2013
James A. "Jim" Haslam II, founder of Pilot Corporation and chairman emeritus of Pilot Flying J, will receive the association’s Hall of Fame award at The NATSO Show in Savannah, Ga., Feb. 2-6.
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January 1, 2013
At The NATSO Show 2013, NATSO will host its popular Human Library sponsored by Bridgestone Commercial Solutions. A handful of experts with decades of experience will be on loan for customized, one-onone learning experiences operators can tailor to their own objectives.
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January 1, 2013
Truckstop and travel plaza employees are always going above and beyond the call of duty for their customers. Share a story of then one of your employees performed an
exceptional act of kindness or courtesy.
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January 1, 2013
Michael Sibley, President of LaPlace Travel Center in LaPlace, La. talks to Stop Watch about how he has improved his business.
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