NATSO Check-Link – Enhancements
NATSO is excited to offer an enhanced Check-LinkTM service that increases the validity of the check process, increases the speed of collection and works on the collection of any NSF checks in a more efficient manner, AND shares recovered bad check fees revenue!
As the most frequently used business service available to our members, Check-Link allows truckstops the ability to instantly research the check-writing capabilities of previously screened professional drivers.
Enhanced features include:
- NATSO receives communication from SCAN database, (a national database of negative check-writers), thus looking beyond the truckstop industry for potential positive or negative check information.
- Daily electronic updates on driver check-writing history sent to NATSO – which leads to quicker confirmation if a driver is writing multiple bad checks (NSF, forged, stolen, account closed, etc).
- NSF state penalty fees are eliminated to the truckstop; saving hundreds of dollars per month, per location.
- Multiple representments of NSF checks, until funds are collected, causing a shortened recovery cycle and high return rate for checks returned NSF.
- Use of a legal recovery process through an attorney, at no additional charge, if NSF checks are not recovered within 30 days.
- Web-based reporting and historical information is available for both the truckstop locations and the drivers. Through a simple login, other information can be updated as well, such as Site ID updates, driver searches, usage reports, and many others.
- Through the Web site and new application process for drivers, NATSO is also able to capture various demographic information to better understand and serve the driver.
- The ability to verify checks online.
- Decrease in time to accurately approve a new driver application with Web-based application (maximum 24-48 hour wait to receive an acceptance or denial).
On October 31, NATSO sent a packet of information detailing all of these great new enhancements to current subscribing Check-Link member locations. The packet items include:
- Enhanced NATSO Check-Link Overview - This document is an overview of what the technical changes are and how they will affect you.
- Web Instructions – Directions for how to access a Check-Link™ account online.
- Point-of-Sale Instructions – These are instructions for verifying checks through a point of sale system.This process has NOT changed.
- How to Verify Checks Online – These are instructions on how to verify a check online rather than through the point-of-sale system.
- Check-Link™ Sticker – Post this at the fuel desk so that professional drivers know they can write checks at the location.
- Returned Check Policy sticker and FAQs – Please post the sticker at the point-of-sale to ensure that the customer understands the check acceptance policy. Please use the tear-off receipts at your point-of-sale to give to customers. These explain the check recovery procedure and give our toll-free number for questions.
To learn more about the NATSO Check-Link service and the enhancements, please contact Amy Carle at (703) 739-8572 or acarle@natso.com.
